Production Support Engineer in Las Vegas

Energy Jobline ZR; Las Vegas (NV); On-site; USD 110,000 - 140,000; Full time

Job summary

Energy Jobline ZR is hiring a Java Production Support ProdOps Engineer to join our Digital Engineering team in Las Vegas, onsite from Mon to Fri. The role focuses on hands-on Java troubleshooting, production monitoring, and end-to-end issue resolution in live enterprise applications.

The successful candidate will come from a Java development background and transition into ProdOps/DevOps, with strong incident RCA skills and GitLab pipeline experience to support deployments and fixes.

Qualifications

• Background in Java development moved into ProdOps/DevOps production support.
• Ability to troubleshoot application issues by inspecting code and logs.
• Hands-on GitLab pipeline experience including deployments and changes.
• Experience handling production incidents and performing RCA.

Responsibilities

• Troubleshoot Java production issues directly in code and logs.
• Monitor live enterprise applications and manage deployments via GitLab pipelines.
• Perform root-cause analysis and resolve incidents end-to-end.

Skills

Java Development

ProdOps

SRE

DevOps

Root Cause Analysis

GitLab

Education

Bachelor's Degree in Computers or Equivalent

Tools

GitLab

Job description

Job Description

We are hiring ProdOps Engineer (Java Production Support) - to join our Digital Engineering team.

Who are we?

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o.

Job Title: Java Production Support ProdOps Engineer / ProdOps Engineer (Java Production Support)

Job Type: FTE/Contract

Job Location: Las Vegas, NV (Onsite – Mon to Fri)

Description:

This is a Java Production Support / ProdOps role supporting live enterprise applications — not a pure infrastructure position, since the infrastructure is already built out. The focus is on hands-on Java application troubleshooting, production monitoring, GitLab pipeline support, root cause analysis, and end-to-end issue resolution.

What we're looking for:

• A background that started in Java development and moved into ProdOps, application support, SRE, or DevOps-oriented production support.
• Ability to troubleshoot application issues directly — going into the code and logs to find the problem, rather than monitoring infrastructure or routing tickets to other teams.
• Hands-on GitLab pipeline experience, including supporting deployments and making pipeline changes as needed.
• Demonstrated experience handling production incidents, performing root cause analysis, and resolving issues end to end.

Qualification:

Bachelor's Degree in Computers or Equivalent