Production Support (Java) / ProdOps | CCG | Las Vegas, NV

CCG; Las Vegas (NV); On-site; USD 120,000 - 170,000; Full time

Job summary

CCG is seeking an experienced Production Support (Java) / ProdOps Engineer in Las Vegas, NV. You will own production stability for enterprise Java microservices, monitor system health, and automate deployment pipelines to ensure high availability.

Ideal candidates have a strong Java/J2EE background, experience with CI/CD pipelines, and contribute to on-call incident response. The role requires collaboration with DevOps and engineering teams and immediate availability in Las Vegas.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related technical discipline.
• 3+ years of professional experience in Java production support, software engineering, or ProdOps.
• Strong proficiency in Java/J2EE, Spring Boot, and RESTful APIs.
• Experience troubleshooting distributed systems, server logs, and SQL.
• Familiarity with enterprise monitoring such as Dynatrace, AppDynamics, Datadog, Prometheus, Grafana.
• Linux/Unix, shell scripting, and containerization (Docker, Kubernetes).
• Clear communication under pressure; available for full-time in Las Vegas, NV.

Responsibilities

• Monitor production Java applications, microservices, and cloud infrastructure.
• Diagnose and resolve critical production incidents and performance bottlenecks.
• Analyze logs, thread dumps, heap dumps, and database execution plans for RCA.
• Debug Java/J2EE code, REST APIs, and SQL queries for rapid hotfixes.
• Manage incident lifecycle, escalation, and ticket resolution in enterprise platforms.
• Automate routine tasks and health checks; maintain CI/CD workflows.
• Participate in on-call rotation for 24/7 incident response.
• Collaborate with developers to deploy hotfixes from staging to production.
• Maintain runbooks, documentation, and post-mortem reports.
• Adhere to security baselines, privacy standards, and change control.

Skills

Java

Spring Boot

REST APIs

SQL

Logging/Monitoring

Linux

Docker

Kubernetes

Incident management

Education

Bachelor’s degree in Computer Science / Software Engineering / Information Technology

Tools

Dynatrace

AppDynamics

Datadog

Grafana

Jenkins

GitHub Actions

Terraform

Job description

Position Summary

CCG is seeking an experienced, highly technical, and accomplished Production Support (Java) / ProdOps Engineer with a strong background in Java backend support and operational reliability to join our client engagement team on a full-time, permanent basis in Las Vegas, NV. In this specialized production operations role, you will spearhead troubleshooting enterprise Java applications, monitoring system health, managing incident resolution, and automating deployment pipelines. You will work closely with software engineering squads, DevOps teams, and enterprise stakeholders to ensure 99.99% system uptime and rapid fault remediation. Ideal candidates bring a robust academic degree in computer science, deep practical mastery of Java, SQL, and log analysis, and immediate availability for deployment in Las Vegas.

Detailed Job Description

As a Production Support (Java) / ProdOps Engineer at CCG in Las Vegas, NV, you will take full ownership of maintaining production stability, investigating complex technical anomalies, and resolving critical incident tickets across enterprise Java microservices. Your day-to-day responsibilities encompass monitoring application performance via enterprise observability tooling, analyzing server logs, debugging Java code and SQL queries, automating operational workflows, and participating in on-call rotation schedules. You will collaborate with software developers to deploy hotfixes, conduct root-cause analysis, and streamline CI/CD release pipelines. Working in a fast-paced technology consulting environment, you will drive operational resilience and system availability.

Key Responsibilities

• Monitor enterprise production Java applications, distributed microservices, and cloud infrastructure continuously.
• Diagnose, troubleshoot, and resolve critical production incidents, application errors, and performance bottlenecks.
• Analyze server logs, thread dumps, heap dumps, and database execution plans to conduct root-cause analysis (RCA).
• Debug Java/J2EE code, REST APIs, and SQL queries to implement rapid hotfixes and patches.
• Manage incident lifecycle tracking, escalation workflows, and ticket resolution within enterprise service management platforms.
• Automate routine operational tasks, health checks, and infrastructure monitoring using scripting languages and CI/CD tools.
• Participate in on-call rotation schedules to provide 24/7 incident response and high-priority escalation support.
• Collaborate proactively with software development squads to transition applications smoothly from staging to production.
• Maintain comprehensive technical documentation, runbooks, operational playbooks, and incident post-mortem reports.
• Ensure strict adherence to enterprise security baselines, data privacy standards, and change management protocols.

Required Qualifications & Skills

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related technical discipline.
• Minimum 3+ years of professional working experience in Java production support, software engineering, or ProdOps.
• Strong technical proficiency in Java/J2EE application development, Spring Boot frameworks, and RESTful APIs.
• Solid practical experience troubleshooting distributed systems, analyzing server logs, and debugging relational databases (SQL).
• Familiarity with enterprise monitoring and observability platforms (Dynatrace, AppDynamics, Datadog, Prometheus, Grafana).
• Working knowledge of Linux/Unix operating systems, shell scripting, and containerization technologies (Docker, Kubernetes).
• Strong analytical problem-solving capabilities, crisis management skills, and clear communication under pressure.
• Professional availability for full-time employment in Las Vegas, NV (Application email: [e-mail])

Nice-to-Have Skills

• Professional certifications such as Oracle Certified Professional Java Programmer or AWS Certified DevOps Engineer.
• Hands-on familiarity with CI/CD tools (Jenkins, GitLab CI, GitHub Actions) and infrastructure as code (Terraform).
• Prior working experience in financial services, e-commerce, or technology consulting firms.
• Advanced understanding of cloud platforms (AWS, Azure, GCP) and cloud-native logging architectures (ELK stack).
• Bilingual proficiency or strong technical writing skills.

Application Information

• Salary/Rate: Competitive and commensurate with experience
• Deadline: Open until filled
• Notice Period: Immediate to short notice preferred
• Contract Duration: Permanent / Full-Time (Las Vegas, NV)

Recruitment Pro Tip

When applying for Java production support and ProdOps roles, ensure your resume explicitly highlights your log analysis depth, incident management SLA track record, and Java debugging expertise.