Production Operations (ProdOps) Engineer

Client Server Technology Solutions LLC; Las Vegas (NV); On-site; USD 120,000 - 180,000; Full time

Job summary

Client Server Technology Solutions LLC is seeking a Production Operations Engineer in Las Vegas to own the reliability of mission-critical platforms. You will leverage GitLab CI/CD, Kubernetes, and PostgreSQL to automate deployments, troubleshoot incidents, and drive performance.

You will participate in a 24x7 on-call rotation, monitor health metrics with Dynatrace, design scalable CI/CD pipelines, and implement RCA-driven improvements.

Qualifications

• 5+ years in Production Support, DevOps, SRE, or Platform Engineering.
• Strong Linux administration and shell scripting.
• Experience with cloud platforms (AWS, Azure, GCP).
• Terraform or IaC experience.

Responsibilities

• Provide operational support for production environments.
• Participate in 24x7 on-call rotation and respond to incidents.
• Monitor system health and application performance.
• Perform RCA and preventive measures.
• Design and optimize GitLab CI/CD pipelines.
• Automate deployments, testing, and releases.
• Deploy and manage containerized apps on Kubernetes.
• Ensure scaling, availability, and performance of Kubernetes workloads.
• Plan and execute database deployment activities.
• Support and maintain PostgreSQL databases.
• Configure Dynatrace dashboards and monitoring.
• Develop automation scripts and tooling.
• Create and maintain runbooks and SOPs.

Skills

GitLab CI/CD

Kubernetes

PostgreSQL

Dynatrace

Education

Bachelor's degree in Computer Science

Job description

Introduction

Production Operations (ProdOps) Engineer to manage and support mission-critical production platforms. The ideal candidate will have strong expertise in GitLab CI/CD, Kubernetes, PostgreSQL, Database Deployments, Application Troubleshooting, Dynatrace Monitoring, and On-Call Production Support. This role requires a proactive individual who can ensure platform stability, automate operational processes, improve deployment efficiency, and rapidly resolve production incidents.

Responsibilities

• Provide operational support for production and non-production environments.
• Participate in a 24x7 on-call rotation and respond to critical production incidents.
• Monitor system health, application performance, and infrastructure availability.
• Perform root cause analysis (RCA) and implement preventive measures.
• Troubleshoot complex applications, databases, infrastructure, and deployment issues.
• Design, maintain, and optimize GitLab CI/CD pipelines.
• Automate application deployment, testing, and release processes.
• Deploy, configure, and manage containerized applications on Kubernetes.
• Manage scaling, availability, and performance optimization of Kubernetes workloads.
• Plan and execute database deployment activities across environments.
• Support and maintain PostgreSQL databases.
• Configure and maintain monitoring dashboards using Dynatrace.
• Develop automation scripts and operational tooling.
• Create and maintain operational runbooks and standard operating procedures.

Requirements

Technical Skills

• GitLab CI/CD
• Kubernetes
• Database Deployments
• Dynatrace

Preferred Qualifications

• Bachelor's degree in computer science, Information Technology, or related field.
• 5+ years of experience in Production Support, DevOps, SRE, or Platform Engineering roles.
• Experience with Linux administration and shell scripting.
• Familiarity with cloud platforms such as Azure, AWS, or Google Cloud Platform.
• Experience with Infrastructure as Code (Terraform preferred).
• Understanding of microservices architecture and containerization technologies.

Success Metrics

• Production availability and up time.
• Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR).
• Deployment success rate.
• Reduction in recurring incidents.
• Platform reliability and performance improvements.
• Operational automation and efficiency gains.

Keywords

• GitLab CI/CD
• Kubernetes
• PostgreSQL
• Database Deployments
• Dynatrace
• Production Support
• Incident Management
• Troubleshooting
• On-Call Support
• DevOps
• SRE
• Platform Engineering
• Monitoring
• Release Management
• Automation