Production Support Engineer III – Trading Apps

Next Frontier Capital; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorganChase is seeking a Technology Support III to ensure the stability, availability, and performance of production application flows across internal and external systems. You will troubleshoot, monitor, and drive improvements to minimize production interruptions while coordinating with business and technology stakeholders.

The role emphasizes on-call coverage and collaboration with infrastructure, client services, and development teams to maintain operational integrity and a seamless user

Qualifications

• 3+ years of experience troubleshooting and maintaining IT services.
• Experience with on-premises and public cloud infrastructure.
• Exposure to ITIL processes and incident management.

Responsibilities

• Deliver end-to-end application and infrastructure services for stable operations.
• Independently resolve day-to-day issues impacting the application stack.
• Monitor production environments using observability tools and dashboards.

Skills

Troubleshooting

Large-scale IT environments

Observability

ITIL practices

SQL queries

Education

Undergraduate degree in a numerate subject

Tools

Control M

Autosys Scheduler

Python

Java

.NET

SQL

Unix/Linux (RHEL)

AWS

Job description

JPMorganChase is seeking a Technology Support III to ensure the stability, availability, and performance of production application flows across internal and external systems. You will troubleshoot, monitor, and drive improvements to minimize production interruptions while coordinating with business and technology stakeholders.

The role emphasizes on-call coverage and collaboration with infrastructure, client services, and development teams to maintain operational integrity and a seamless user