Production Support Engineer

Experis; Raleigh (NC); Hybrid; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Production Support Engineer to enhance their operations team. This role involves supporting critical production environments and requires a strong background in Python and MongoDB. The ideal candidate will thrive in a hybrid work setting, leveraging analytical skills and effective communication to solve complex problems. Join a dynamic team that embraces cutting-edge technologies and fosters continuous learning. This opportunity not only promises professional growth but also the chance to work with innovative AI-driven solutions in a collaborative environment.

Benefits

Opportunity to work with cutting-edge technologies

Collaborate with a talented team

Continuous learning and professional development

Inclusive culture valuing diversity

Qualifications

• Experience in production support within high availability environments.
• Strong understanding of MongoDB and Python programming.

Responsibilities

• Provide production support for high availability environments utilizing MongoDB.
• Analyze and troubleshoot issues related to Python code and production workflows.

Skills

Analytical Skills

Effective Communication

Problem-Solving

Python Programming

MongoDB

Generative AI

Large Language Models

Job description

Our client, a leading technology firm, is seeking a Production Support Engineer to join their team. As a Production Support Engineer, you will be part of the operations team supporting critical production environments. The ideal candidate will have strong analytical skills, effective communication abilities, and a proactive approach to problem-solving.

Job Title:

Production Support Engineer

Location:

Raleigh, NC / Charlotte, NC / Dallas, TX - Hybrid

Pay Range:

$45 - $50/hr (Only W2)

Responsibilities:

1. Provide production support for high availability environments utilizing MongoDB.
2. Analyze and troubleshoot issues related to Python code and production workflows.
3. Support and enhance flows using Generative Artificial Intelligence and Large Language Models.
4. Implement and manage model risks associated with production systems.
5. Engage in prompt engineering to optimize system performance.

Qualifications:

1. Experience in production support within high availability environments.
2. Strong understanding of MongoDB and its applications.
3. Proficiency in Python programming and machine learning concepts.
4. Familiarity with Generative AI and Large Language Models.
5. Effective communication skills for technical and non-technical stakeholders.

Benefits:

• Opportunity to work with cutting-edge technologies in a dynamic environment.
• Collaborate with a talented team of professionals.
• Gain valuable experience in production support and AI-driven solutions.
• Engage in continuous learning and professional development.
• Inclusive culture valuing diversity.