Production Support Engineer

Apex Systems; Plano (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K with company match

Health Savings Account (HSA)

Employee Assistance Program (EAP)

Training & certification resources

Career coaching

Job summary

Everforth Apex is seeking a Production Support Engineer to manage production systems, analyze data, and optimize code paths in a hybrid Plano, Texas environment. The role focuses on data integrity, troubleshooting, and automation within Spark and Hadoop stacks, with Unix, Bash, SQL, and DevOps experience.

Preferred skills include Java, Python, and Cucumber for testing, with Jenkins familiarity. This is a 12-month contract offering comprehensive benefits and opportunities for professional growth.

Qualifications

• Experience with Unix and Bash scripting.
• Proficiency in SQL.
• Experience in Hadoop, including production support within a DevOps environment.
• Knowledge of Spark development, optimization, and troubleshooting.
• Skills in data and code analysis for troubleshooting purposes.
• Familiarity with Agile tools such as Jenkins.
• Understanding of Credit Risk principles.

Responsibilities

• Independently troubleshoot and resolve issues in a production support environment.
• Perform data and code analysis to identify root causes of data quality or integrity problems.
• Develop, optimize, and troubleshoot using Spark.
• Handle Hadoop production support and troubleshooting tasks within a DevOps framework.
• Utilize Unix skills, including Bash scripting, for daily operations.
• Employ SQL language skills for data-related tasks.
• Identify and implement opportunities for process optimization and automation.

Skills

Unix

Bash scripting

SQL

Hadoop

Spark

Data analysis

Jenkins

Credit Risk

Tools

Java

Python

Cucumber

Jenkins

Job description

Job#: 3045595

Job Description:

Production Support Engineer

Location: Plano, Texas (Hybrid)

Duration: 12 months

Role Overview

We are seeking an Application Programmer for a production support environment. The ideal candidate will be a self-managing professional who can take initiative to troubleshoot issues, devise resolutions independently, and identify opportunities for optimization and automation. This role involves working with complex data and code to ensure quality and integrity.

Key Responsibilities

• Independently troubleshoot and resolve issues in a production support environment.
• Perform data and code analysis to identify root causes of data quality or integrity problems.
• Develop, optimize, and troubleshoot using Spark.
• Handle Hadoop production support and troubleshooting tasks within a DevOps framework.
• Utilize Unix skills, including Bash scripting, for daily operations.
• Employ SQL language skills for data-related tasks.
• Identify and implement opportunities for process optimization and automation.

Required Qualifications

• Experience with Unix and Bash scripting.
• Proficiency in SQL.
• Experience in Hadoop, including production support within a DevOps environment.
• Knowledge of Spark development, optimization, and troubleshooting.
• Skills in data and code analysis for troubleshooting purposes.
• Familiarity with Agile tools such as Jenkins.
• Understanding of Credit Risk principles.

Preferred Qualifications

• Experience with Java.
• Experience with Python.
• Experience with automated testing tools, such as Cucumber.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Benefits

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan).
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• A corporate discount savings program and other discounts.
• An on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address).

2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.