Production Support Engineer

Pronix Inc; Pennington (NJ); Hybrid; USD 90,000 - 120,000; Full time

Job summary

A leading IT staffing company is hiring a Production Support Engineer specialized in Hadoop for a 12-month contract in Pennington, NJ. The role demands strong expertise in supporting production environments, including SQL database management and incident resolution. Candidates should possess excellent analytical skills and a team-oriented mindset, ensuring minimal impact on production systems while delivering top-notch support.

Qualifications

• 8+ years' experience in a Production Support role.
• Highly proficient with Windows and Linux systems.
• Experience with Database Technologies.

Responsibilities

• Act as a subject matter expert for production support.
• Run SQL/Data analysis and application troubleshooting.
• Manage incidents and technical issues.

Skills

Problem Solving

Analytical Skills

Customer Service

Tools

Splunk

Ansible Tower

Oracle

SQL Server

MySQL

Job description

1 week ago Be among the first 25 applicants

Direct message the job poster from Pronix Inc

IT Staffing Specialist at Pronix Inc - We place the right IT talent at the right time we are Hiring for! QA, FullStack, DevOps, Cloud, UI/UX, Scrum…

Position: Production Support Engineer (Hadoop) -Only W2

Location: Pennington, NJ (Hybrid 3 days in office and 2 days remote)

Duration: 12 month contract

Interview Mode: 1-2 Webex and then decision

Responsibilities:

• Act as a subject matter expert, providing support and leading the technical triage for problems with applications within the live production environment, contributing to stability and availability, and maintaining a high degree of customer service
• Run operations, including, but not limited to, SQL/Data analysis, log analysis, application and operating system troubleshooting, software deployment, patch management oversight, Quality Analysis for standard processes
• Incident, Problem and Change Management duties, including ownership and progression of internal and external faults and technical issues
• Own and manage failures within systems through to resolution of the issue, whilst controlling and minimizing impact to business areas
• Work with Application Managers and Project/Development teams, shadowing projects and enhancements, to ensure minimal impact to the production environments

Requirements:

• 8+ years' experience in a Production Support role
• Highly proficient with Windows and Linux systems
• Highly proficient with Database Technologies – Oracle, SQL Server, MySQL
• Experience of tech tools, e.g. Splunk, Horizon, Ansible Tower, BladeLogic
• Experience of Information Security applications
• Experience of monitoring technologies
• Data Loss Prevention experience either Administrator or Analyst

Desired skills:

• An appreciation of network technologies
• Strong analytical skills/problem solving/conceptual thinking
• Demonstration of a professional, team-oriented approach coupled with strong self-motivation and personal initiative
• Be flexible, responsive, enthusiastic, can work alone and as part of a team and to foster positive relationships

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology and Consulting

• Industries

  Financial Services and Software Development

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