Trading Production Support Engineer

BHFT; New York (NY); Remote; USD 100,000 - 130,000; Full time

Job summary

A leading algorithmic trading firm seeks a Trading Support Specialist to provide real-time support for low-latency trading environments. The role involves ensuring production stability, incident management, and optimizing technical performance. Join a dynamic team focused on innovation and flexibility, with opportunities for professional growth and remote work.

Benefits

Health insurance compensation

Sports activities compensation

Non-professional training compensation

Flexible schedule

Qualifications

• 5+ years of experience in trading support, preferably in a low-latency tech environment.
• Hands-on experience with market data and order management systems.

Responsibilities

• Provide real-time support for low-latency trading environments.
• Ensure compliance with regulatory requirements and internal standards.
• Develop monitoring systems to detect anomalies in production metrics.

Skills

Linux systems administration

Network protocols

Python scripting

Job description

BHFT is a proprietary algorithmic trading firm. Our team manages the full trading cycle, from software development to creating and coding strategies and algorithms.
Our trading operations cover key exchanges. The firm trades across a broad range of asset classes, including equities, equity derivatives, options, commodity futures, rates futures, etc. We employ a diverse and growing array of algorithmic trading strategies, utilizing both High-Frequency Trading (HFT) and Medium-Frequency Trading (MFT) approaches.

Looking ahead, we are expanding into new markets and products. As a dynamic company, we continuously experiment with new markets, tools, and technologies.
We’ve got a team of 200+ professionals, with a strong emphasis on technology—70% are technical specialists in development, infrastructure, testing, and analytics spheres. The remaining part of the team supports our business operations, such as Risks, Compliance, Legal, Operations and more.

With a strong focus on innovation and performance, BHFT is actively expanding its presence in traditional financial markets. We value a results-driven culture, emphasizing collaboration, transparency, and constant improvement, all while offering the flexibility of remote work and a globally distributed team.

Job Description

Responsibilities:

Low-Latency Trading Production Support: Provide real-time, hands-on support for low-latency trading environments, ensuring minimal downtime and rapid response to system failures or trading incidents. Collaborate with traders and engineers to fine-tune performance and proactively address potential bottlenecks.

Production Stability Management: Ensure continuous compliance with external regulatory requirements and internal standards, including risk, security, technology, and trader needs. Support and automate validation and monitoring processes for adherence to necessary standards.

Incident Monitoring & Management: Develop and improve monitoring and alerting systems to detect anomalies in key production metrics. Implement rapid response mechanisms and efficient solutions to maintain strategy performance.

Release and Change Management: Enforce standards for managing releases and changes to minimize deployment risks. Implement strict acceptance testing for all releases.

Process Management: Develop and maintain Standard Operating Procedures (SOPs) for the team, manage task queues, and organize shift schedules to ensure continuous support and high availability of trading strategies.

Integration Projects: Lead initiatives to connect with new exchanges, brokers, and trading platforms, ensuring smooth and secure service integration.

• Technical Performance Optimization: Continuously improve system availability, resilience (MTTR, MTBF), and latency reduction while optimizing data exchange performance and order routing to maximize profitability.

Qualifications

Requirements:

• 5+ years of experience in a trading support function, preferably in a TradeFi buy-side firm with a low-latency tech
• Hands-on experience with low-latency market data and order management systems operations and troubleshooting
• Deep understanding of trading processes and market microstructure, including colocation trading on native exchange protocols and algorithmic trading.
• Experience in monitoring, alerting systems, and incident management for high-load environments.

Nice to have:

• Knowledge of regulatory compliance and security standards.
• Experience developing and managing SOPs and KPIs for service teams.
• Experience managing integration projects with brokers and exchanges.

Strong technical skill set, including:

• Linux systems administration and optimization.
• Good knowledge of network protocols
• Demonstrable understanding of FIX-based and native exchange protocols
• Python scripting for automation and monitoring.

Market knowledge:

Additional Information

What we offer:

• Experience a modern international technology company without the burden of bureaucracy.
• Collaborate with industry-leading professionals, including former employees of Tower, DRW, Broadridge, Credit Suisse, and more.
• Enjoy excellent opportunities for professional growth and self-realization.
• Work remotely from anywhere in the world with a flexible schedule.
• Receive compensation for health insurance, sports activities, and non-professional training.

All your information will be kept confidential according to EEO guidelines.