Production Support Analyst: FinTech Tech Ops Career Path

University of Delaware; South Jordan (UT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible benefits package

Ongoing training and support

Annual pay increase based on progress

Job summary

University of Delaware is seeking a Production Support Analyst to provide vital support for enterprise technology systems. The role requires a Bachelor's degree in computer science or a related STEM subject and involves training at mthree Academy in various key areas. This position offers the chance to enhance troubleshooting skills while gaining valuable industry experience. Applicants must be authorized to work in the United States without visa sponsorship. A passion for continuous learning and communication is key to thrive in this role.

Qualifications

• Bachelor's degree in computer science or a related STEM subject required.
• GPA of 2.75 or higher preferred.
• Ability to troubleshoot with an analytical problem-solving approach.
• Excellent spoken and written English communication skills.

Responsibilities

• Provide production support for enterprise technology systems.
• Learn monitoring, ITIL, DevOps, and disaster recovery at mthree Academy.
• Participate actively in training and support activities.

Skills

Troubleshooting

Analytical problem solving

Spoken English communication

Written English communication

Education

Bachelor's degree in computer science or related STEM subject

Tools

MySQL

Python

Job description

University of Delaware is seeking a Production Support Analyst to provide vital support for enterprise technology systems. The role requires a Bachelor's degree in computer science or a related STEM subject and involves training at mthree Academy in various key areas. This position offers the chance to enhance troubleshooting skills while gaining valuable industry experience. Applicants must be authorized to work in the United States without visa sponsorship. A passion for continuous learning and communication is key to thrive in this role.