Hybrid Production Support Engineer (Tier 1/2)

PRI Technology; Hanover Township (NJ); Hybrid; USD 120,000 - 145,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Pension plan

Job summary

A prominent tech company is seeking a Production Support Engineer for a hybrid role in Whippany, New Jersey. The engineer will be responsible for managing production issues, supporting software applications, and collaborating within an Agile team to enhance support processes. Qualified candidates should have a bachelor’s degree in Computer Science or Engineering, along with relevant programming and database experience. This position offers a competitive salary, excellent benefits, and a chance to contribute to impactful healthcare projects.

Qualifications

• 2-3 years experience in application support or development.
• Experience with technical design, development, testing, implementation, and support.
• Experience in Agile team environment.

Responsibilities

• Perform triage and remediation on Tier 1 and Tier 2 production issues.
• Monitor production, triage, code investigations, and data updates.
• Communicate effectively within the team regarding application support.

Skills

Software architecture

Programming

Database management

Release management

AWS

Problem solving

Education

Bachelor's degree in Computer Science or Engineering

Tools

.NET

C#

MS SQL

Postgres

MySQL

Git

Job description

A prominent tech company is seeking a Production Support Engineer for a hybrid role in Whippany, New Jersey. The engineer will be responsible for managing production issues, supporting software applications, and collaborating within an Agile team to enhance support processes. Qualified candidates should have a bachelor’s degree in Computer Science or Engineering, along with relevant programming and database experience. This position offers a competitive salary, excellent benefits, and a chance to contribute to impactful healthcare projects.