Production Support Analyst

Diverse Lynx; Miami (FL); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading consulting company is seeking professionals for a full-time role focused on production support and development in Azure technologies. This position offers opportunities to work remotely with occasional travel and requires collaboration with teams to resolve issues and enhance functionalities. The ideal candidate will have strong communication skills and proficiency in Azure services, contributing to both operational excellence and documentation efforts.

Benefits

Opportunity to work remotely

Occasional travel to client location

Collaborative work environment

Qualifications

• Experience in production support with some development experience.
• Proficiency in Azure Logic Apps, Service Fabric, Service Bus, and Data Factory.
• Ability to provide IM/SRM/PM/CM services.

Responsibilities

• Work on production issues and new functional enhancements.
• Collaborate with support teams for ticket resolution and code changes.
• Develop SOPs and product documentation.

Skills

Production support experience

Azure Logic Apps

Azure Service Fabric

Service Bus

Azure Data Factory

Excellent communication skills

Job description

Advantages of working with this employer:
- Opportunity to work remotely with occasional travel to client location
- Full-time or contract position available
- Chance to work on production issues and new functional enhancements
- Collaborate with Level 1 Support Teams and Developers for end-to-end ticket resolution and code changes
- Develop SOPs and product documentation
- Work with offshore team and gain experience in Azure Logic Apps, Azure Service Fabric and Service Bus, and Azure Data Factory
- Receive on-call support outside of business hours on a rotational basis

Required Skills:
- Experience in production support with some development experience
- Proficiency in Azure Logic Apps, Azure Service Fabric and Service Bus, and Azure Data Factory
- Ability to provide IM/SRM/PM/CM services for in-scope products/applications
- Well-versed in Onsite-Offshore execution model
- Excellent communication skills, both written and verbal

Desirable Skills:
- Prior experience with Service Transition
- Ability to understand business requirements/impacts in a highly technical environment
- Strong analysis skills for troubleshooting and problem-solving
- High attention to detail and service-minded approach
- Willingness to learn new technologies on the job and cross-skill across adjacent technologies

Additional Information:
- Employer is an Equal Employment Opportunity employer
- All qualified applicants will receive consideration for employment without discrimination
- Applicants will be evaluated on their ability, competence, and proven capability to perform the functions outlined in the corresponding role
- Employer promotes and supports a diverse workforce at all levels in the company.

About the company

We provide Consulting Services for our customer’s project and staffing needs. We also provide Data Management for Clinical Trials.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

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