Future Opening: Job Coordinator

FRSTeam Restoration; Omaha (NE); In loco; USD 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Growth opportunities

Friendly environment

401k plan

PTO

Health benefits

Descrizione del lavoro

FRSTeam is seeking a service-focused Job Coordinator to be the face of FRSTeam in the field. You will coordinate delivery of goods, communicate with customers, adjusters and contractors, and manage multiple job files with attention to detail.

Hours are Monday–Friday 8:00 am–4:30 pm with potential overtime and occasional Saturdays; compensation is $15.00–$20.00 per hour. Strong customer service and organizational skills are essential to success in this role.

Competenze

• Strong customer service background and professional communication.
• Highly organized and able to multitask in a fast-paced field environment.

Mansioni

• Customer contact and follow-up through delivery of goods.
• Field coordination and communication with customers, adjusters & contractors.
• Pack, carry, and inventory damaged personal property from water, fire, and mold incidents.
• Remove affected textiles from homes (clothes, rugs, window coverings).
• Packing and moving duties may include full-house packouts.
• Inventory, track, and document orders through production processing.
• Review and follow up on billings and customer concerns.
• Manage multiple job files and assignments.
• On-call every 4–6 weeks for emergency response.
• Additional duties as assigned.

Conoscenze

Customer service

Communication

Organized

Multitask

Descrizione del lavoro

Benefits

• Potential for growth and development
• A friendly, family environment
• 401k plan participation
• PTO
• Health benefits
  Job hours are typically Monday — Friday, 8:00 am-4:30 pm, overtime may be available daily and some Saturdays.

Do you enjoy providing amazing customer service and want to make a positive impact on someone else’s life? If so, this may be the perfect position for you.FRSTeam of the Ark-La-Tex is seeking a service-focused, friendly professional to join our team as a Job Coordinator. As a Job Coordinator, you will be the face of FRSTeam in the field. Compassion, empathy, and patience are key traits of a successful candidate. We seek an individual with strong decision-making skills and the ability to work well with change. Job Coordinators must be able to multi-task and show great attention to detail.

General Job Duties

• Customer contact and follow-up through delivery of goods
• Field coordination and communication with customers, adjusters & contractors
• Packing, carrying, and inventorying damaged personal property from water, fire, and mold incidents
• Remove affected textile items such as clothing, area rugs, and window coverings from homes
• Packing and moving duties can include up to full house packouts
• Inventory, track, and document orders through production processing
• Review and follow up on billings and customer concerns
• Manage multiple job files and assignments
• On-call week every 4-6 weeks (emergency response)
• Additional reasonable duties as assigned

Required Experience

• Strong customer service background, professional communication skills, production, people-oriented and highly organized.
• Ability to consistently lift and carry up to 35 lbs. daily

Who we are

The FRSTeam brand spans the US and Canada with over 50 locations serving the fabric restoration and electronic cleaning needs for families devastated by a smoke, fire, or water loss. We are the industry leader in providing this unique service. Our most important and valuable resource is the employee. We are a family-owned and oriented business. This position is an exciting and challenging opportunity for someone with great customer service, communication, and organizational skills.

Required experience: customer service, labor: 1 year
Compensation: $15.00 – $20.00 per hour

Do you crave meaningful work?

At FRSTeam, we help families and businesses during their time of need after they’ve experienced property damage. We handle many of the things that people care about most, their contents. For us at FRSTeam, each day holds a real sense of purpose.

Many families and business owners have told us that we are the best part of this dark time. We think that’s because we focus on making the process as stress-free as possible, bringing compassion and kindness to every action.