Mitigation Production Manager

ServiceMaster Clean of Fraser Valley; Austin, Northern (TX, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Company car

Dental insurance

Job summary

SERVPRO Franchise is seeking a Production Manager to lead operations, supervise crews, and ensure customer satisfaction in a fast-paced restoration environment. The role emphasizes supervision, multi-tasking, and meeting or exceeding performance standards.

The position requires experience in cleaning/restoration, a high school diploma, and the ability to travel locally. Competitive pay and opportunities for growth are highlighted in the job description.

Qualifications

• 2 years of management experience required.
• 2 years of restoration experience required.
• Valid Driver's License.

Responsibilities

• Oversee franchise processes for customers and address needs.
• Manage relationships with COIs.
• Schedule jobs, resources, and crews per production guidelines.
• Manage job file documentation, profitability, and efficiencies.
• Train, supervise, and recruit production personnel.
• Create/review job scopes for accuracy and clarity.
• Review all job paperwork to ensure readiness.

Skills

Management

Restoration experience

Communication

Team supervision

Physical stamina

Willingness to travel

Education

High school diploma/GED

IICRC certifications

Job description

Benefits:

• Free uniforms
• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Company car
• Dental insurance

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Production Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

• Oversee Franchise processes relating to customers and take care of customer needs
• Manage relationships with centers of influence (COIs)
• Oversee scheduling of jobs, resources, and crews following SERVPRO® Franchise production guidelines
• Manage job file documentation, job profitability, and efficiencies
• Train, manage, and recruit production personnel
• Create and/or review job scopes and ensure accuracy and clarity
• Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently

Position Requirements

• Effective written and oral communication
• Intermediate math skills
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law

Experience

• Management: 2 years (Required)
• Restoration Experience 2 years (Required)
• Must have valid Driver's License
• Must be able to pass 10 year background screen

Hours: Full-time, 7:30am to 4:30pm Monday-Friday with mandatory overtime and monthly on-call rotation