Production Specialist

AvaHR; Louisville (TN); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Competitive Salary

Health, Dental, Vision, and Disability

Company Paid Life Insurance

Vacation, PTO, Sick Time, and Seven Ob

Seven Observed Holidays

401k With Company Match

Monthly Rideshare Credits

Yearly Professional Development Stipd

Office Gym Membership

Job summary

AvaHR in Louisville, KY seeks a Production Specialist to support direct mail and marketing campaigns from data preparation through final production. You will focus on data processing, campaign composing, and production file preparation while aligning with Operations goals.

The ideal candidate manages multiple campaigns at different stages, identifies discrepancies, troubleshoots issues, and maintains accuracy in a fast-paced environment. In-office, full-time role with growth opportunities.

Qualifications

• Strong attention to detail with the ability to identify discrepancies across data, creative materials, and production files.
• Strong Microsoft Excel skills and comfort working with large customer data files.
• Strong organizational and time-management skills with the ability to manage multiple deadlines simultaneously.
• Ability to learn technical systems, processes, and production requirements quickly.
• Strong problem-solving skills and ability to troubleshoot issues independently.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Strong written and verbal communication skills.
• Demonstrated ability of leadership to take ownership of assigned responsibilities and follow work through completion.
• Flexible and team-oriented approach with a willingness to support changing priorities across Operations.
• Ability to lead assigned projects, coordinate team efforts, and turn priorities into clear, actionable plans in partnership with the Production Manager.

Responsibilities

• Data Preparation & Campaign Processing: clean and standardize data before composing.
• Identify duplicates, missing information, formatting issues, and other data inconsistencies that could impact production.
• Manage TXT, CSV, Excel, and other data files used for campaign production and personalization.
• Ensure campaign quantities and final production data align with approved campaign specifications.
• Campaign Composing & Production Files: compose personalized direct mail campaigns using templates and data.
• Prepare variable-data production files using Adobe InDesign and other tools.
• Link and manage campaign assets within production files.
• Build and maintain multiple campaign versions based on audience and data requirements using InDesign.
• Apply proofing edits and reflect changes in final production files.
• Generate and review final PDFs and production-ready files.
• Verify file setup, page dimensions, bleeds, folds, and production requirements.
• Package and organize production files for printer submission.
• Project Leadership: own projects from planning to completion with clear timelines.
• Coordinate with Production Manager to plan tasks and milestones.
• Monitor progress and keep stakeholders informed.
• Identify obstacles and propose solutions to keep projects on track.
• Support Operations during high-volume periods and changes.
• Assist with campaign setup, system updates, and list uploads across platforms.
• Perform routine quality checks for data consistency.
• Support compliance tasks and audits.

Skills

Attention to detail

Excel

Organization

Learning systems

Problem solving

Communication

Leadership

Teamwork

Project leadership

Data troubleshooting

Tools

Adobe InDesign

Adobe Creative Cloud

CRM

Job description

Production Specialist

Location: Louisville, KY — Full-Time, In-Office

Department: Operations / Production

Reports To: Production Manager

Salary: $48,000–$60,000 annually, based on experience

Position Overview

We are seeking a highly organized and detail-oriented Production Specialist to support the execution of direct mail and marketing campaigns from data preparation through final production. This role will have a strong focus on data processing, campaign composing, quality assurance, and production file preparation, while also supporting key operational responsibilities across the Operations team. This role also provides project leadership, taking ownership of assigned initiatives and working closely with the Production Manager to organize team priorities and develop plans for completing projects.

The ideal candidate is comfortable working with detailed customer data, learning technical production processes, and managing multiple campaigns at different stages of production. This position requires someone with leadership skills who can identify discrepancies, troubleshoot issues, and maintain a high level of accuracy in a fast-paced, deadline-driven environment. They should also be flexible, team-oriented, and willing to jump and take initiative in wherever needed to support the Operations team and shifting business priorities.

Key Responsibilities

• Data Preparation & Campaign Processing
• Clean and standardize data to ensure files are complete, accurate, and properly formatted before composing.
• Identify duplicates, missing information, formatting issues, and other data inconsistencies that could impact campaign execution.
• Manage TXT, CSV, Excel, and other data files used for campaign production and personalization.
• Ensure campaign quantities and final production data align with approved campaign specifications.
• Campaign Composing & Production Files
• Compose personalized direct mail and marketing campaigns using established templates, campaign data, and production specifications.
• Prepare variable-data production files using Adobe InDesign and other production tools.
• Link and manage campaign-specific creative assets, logos, images, and other variable elements within production files.
• Build and maintain multiple campaign versions or layers based on audience and data requirements using Adobe InDesign.
• Apply approved proofing edits and confirm all requested changes are accurately reflected in final production files.
• Generate and review final PDFs and other production-ready files.
• Verify file setup, page dimensions, bleeds, folds, variable placement, and other print-production requirements.
• Package and organize production files and supporting assets for printer submission.

Project Leadership & Team Coordination

• Take ownership of assigned projects from planning through completion, coordinating next steps and following through on deadlines and deliverables.
• Partner closely with the Production Manager to organize team priorities and develop project plans with clear tasks, responsibilities, and timelines.
• Help coordinate work across team members, communicate expectations, monitor progress, and follow up to keep projects on schedule.
• Proactively identify obstacles, recommend solutions, and keep the Production Manager informed of progress, risks, and support needed.

Operations & Team Support

• Support the Operations team with day-to-day campaign needs and help maintain production flow during high-volume periods and tight deadlines.
• Work across the Operations team to provide additional support where workload or campaign volume requires it.
• Track and update campaign information, project statuses, and key details within internal systems and project management platforms.
• Assist with campaign setup, system updates, list uploads, and other production-related tasks across internal and third-party platforms.
• Perform routine quality checks and audits to help ensure campaign information remains accurate and consistent across systems.
• Support compliance-related tasks, documentation, and submissions to help ensure campaigns meet applicable requirements.
• Assist with special projects, audits, reporting needs, and other Operations initiatives as assigned.
• Serve as a flexible resource for the Operations team, stepping into additional responsibilities as business needs and priorities change.

Qualifications

Required

• Strong attention to detail with the ability to identify small discrepancies across data, creative materials, and production files.
• Strong Microsoft Excel skills and comfort working with large customer data files.
• Strong organizational and time-management skills with the ability to manage multiple deadlines simultaneously.
• Ability to learn technical systems, processes, and production requirements quickly.
• Strong problem-solving skills and ability to troubleshoot issues independently.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Strong written and verbal communication skills.
• Demonstrated ability of leadership to take ownership of assigned responsibilities and follow work through completion.
• Flexible and team-oriented approach with a willingness to support changing priorities across Operations.
• Ability to lead assigned projects, coordinate team efforts, and turn priorities into clear, actionable plans in partnership with the Production Manager.

Preferred

• Experience with Adobe InDesign and Adobe Creative Cloud.
• Experience with variable-data printing, direct mail composing, or personalized marketing campaigns.
• Advanced Excel experience, including working with large datasets, formulas, filtering, sorting, and data reconciliation.
• Experience with CRM, project management, email marketing, or campaign management platforms.
• Familiarity with postal requirements, marketing compliance, or OEM/brand compliance.
• Experience with data imports, exports, list segmentation, and file conversions.

Benefits

• Competitive Salary
• Health, Dental, Vision, and Disability Insurance
• Company Paid Life Insurance
• Vacation, PTO, Sick Time, and Seven Observed Holidays
• Fun and Professional Atmosphere
• 401k With Company Match
• Monthly Rideshare Credits
• Yearly Professional Development Stipend
• Office Gym Membership