Production Services Coordinator, Client Operations & Logistics

Netflix; New Jersey; On-site; USD 47,000 - 75,000; Full time

Benefits offered by this job

Health plans

Mental health support

401k match

Stock options

Paid time off

Job summary

Netflix Studios Fort Monmouth in New Jersey is hiring a Client Services Coordinator to support production needs across the East Coast flagship hub. The role emphasizes organization, proactive problem solving, and the ability to manage multiple production support tasks, onboarding/offboarding, and cross-functional collaboration with Production Services.

Hourly compensation ranges from $34.13 to $54.33, with comprehensive benefits described in the posting.

Qualifications

• Over 3 years of experience in entertainment-specific campus operations.
• Strong team player with the ability to manage multiple projects in a fast-paced environment.
• Capable of handling confidential information with discretion.
• Proficient in Google Workspace (Docs, Sheets, Gmail, Drive), Microsoft Word, and Excel; familiarity with AirTable is advantageous.
• Skilled in prioritizing tasks and responding effectively in a dynamic environment. Adept at multitasking and meeting tight deadlines.

Responsibilities

• Ensure smooth production operations by supporting day-to-day needs and customer service.
• Facilitate the onboarding and offboarding processes for productions, ensuring a seamless experience for all involved parties.
• Collaborate with Production Services and cross-functional teams to align activities and ensure cohesive operations.
• Support ancillary billing operations using Xytech/Media Pulse to create work orders and ensure accurate processing.
• Coordinate production move-ins and move-outs, overseeing ancillary production needs to ensure smooth transitions.
• Provide logistical support for on-site events, ensuring all necessary arrangements are in place for successful execution.
• Support client appreciation events and conduct production and studio tours for clients and internal teams, showcasing facilities.
• Be available to respond to urgent or after-hours matters as needed to maintain operational continuity.
• Conduct production and studio tours for clients and internal teams, showcasing facilities and capabilities as needed.
• Provide support for other operational duties as needed, demonstrating flexibility and adaptability.

Skills

Entertainment ops

Team collaboration

Confidentiality

Google Workspace

Multitasking

Communication

Tools

AirTable

Job description

Netflix Studios Fort Monmouth in New Jersey is hiring a Client Services Coordinator to support production needs across the East Coast flagship hub. The role emphasizes organization, proactive problem solving, and the ability to manage multiple production support tasks, onboarding/offboarding, and cross-functional collaboration with Production Services.

Hourly compensation ranges from $34.13 to $54.33, with comprehensive benefits described in the posting.