Studio Logistics Manager — Shipping, Budgets & Ops

Netflix; New Jersey; On-site; USD 181,000 - 323,000; Full time

Benefits offered by this job

Health Plans

Mental Health support

401(k) Retirement Plan with employer (

Stock Option Program

Disability Programs

Health Savings and Flexible Spending"

Family-forming benefits

Life and Serious Injury Benefits

Paid leave of absence programs

Full-time hourly employees accrue 35</

Full-time salaried employees are flexi

Job summary

Netflix Studios Fort Monmouth on the East Coast seeks a seasoned Logistics Manager to oversee studio billing, manage budgets, and lead shipping/receiving operations. The role emphasizes strategic planning, vendor relations, and KPI-driven improvements to support ongoing productions.

As a key people manager, you will build a high-performing team, align logistics with production schedules, and ensure accurate documentation across domestic and international shipments.

Qualifications

• Minimum of 5 years of experience in a supervisory or managerial role within a shipping and receiving environment.
• Proven ability to lead and manage a team effectively, ensuring operational excellence.
• Familiarity with shipping and receiving systems, including USPS, UPS, DHL, and FedEx platforms.
• Proficient in using internal package tracking systems to maintain accurate records.
• Strong understanding of logistics and the ability to build and execute strategic plans to optimize shipping and receiving operations.
• Experience in developing Standard Operating Procedures (SOPs) and best practices for logistics operations.
• Excellent communication skills to build and maintain relationships with vendors and internal stakeholders.
• Strong analytical skills with the ability to troubleshoot issues and make informed decisions.
• Capacity to perform additional duties as needed, demonstrating flexibility and adaptability.
• Ability to exercise discretion and maintain confidentiality with sensitive information.
• Proficient in Google Workspace (Docs, Sheets, Gmail, Drive).
• Possesses practical experience operating forklifts and is well-versed in industry-standard safety protocols.

Responsibilities

• Build and lead the Shipping and Receiving team, building and executing a strategic plan to optimize operations.
• Develop and implement Best Practices and SOPs to support logistics.
• Develop and maintain strong relationships with shipping and receiving vendors to ensure seamless operations.
• Oversee the receipt, sorting, and delivery of all mail and packages within established time frames and service standards.
• Coordinate messenger services and deliveries, ensuring smooth operations.
• Provide outstanding customer service by identifying solutions that meet customer mailing and shipping needs.
• Perform general clerical duties such as ordering supplies, placing service calls for equipment, filing, record keeping, and photocopying.
• Prepare and ship freight shipments, handle domestic and international mailings, and confirm all documentation requirements.
• Process incoming and outgoing USPS, UPS, DHL, and FedEx packages using appropriate systems and tools.
• Maintain accountability using an internal package tracking system, ensuring accurate records and customer signatures for received packages.
• Organize and maintain mail and packages for delivery and shipment, ensuring quick retrieval.
• Prepare daily and monthly reports as needed, and perform other duties to support studio operations and related activities.
• Align studio logistics operations and shipping/receiving workflows with active film, TV, and commercial production schedules.
• Manage shipping and receiving vendor relationships, freight carriers, SLAs, and operational billing reconciliation.
• Establish and track KPIs, including on-time delivery rates, package processing times, and freight cost efficiencies.

Skills

Team leadership

People management

Strategic planning

Analytical thinking

Vendor relationships

Customer service

Discretion & confidentiality

Google Workspace

Forklift operation

Tools

USPS/UPS/DHL/FedEx platforms

Internal package tracking system

Google Workspace

Forklift operation

Job description

Netflix Studios Fort Monmouth on the East Coast seeks a seasoned Logistics Manager to oversee studio billing, manage budgets, and lead shipping/receiving operations. The role emphasizes strategic planning, vendor relations, and KPI-driven improvements to support ongoing productions.

As a key people manager, you will build a high-performing team, align logistics with production schedules, and ensure accurate documentation across domestic and international shipments.