Production Service Center Manager

Arconic; Cleveland (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Arconic is seeking a Service Center Manager in Cleveland to oversee the full order cycle from pursuit to shipment, leading a growth-oriented operation aligned with our safety and optimization goals. The role emphasizes strong financial acumen, leadership, and collaboration with internal and external partners.

You will drive front-end leadership, apply lean manufacturing principles, and manage inventories to achieve operational excellence at the site while fostering a culture of safety and

Qualifications

• Bachelor’s degree required; minimum 5 years manufacturing or supervisory experience.
• Legal authorization to work in the United States; visa sponsorship not available.

Responsibilities

• Provide tactical leadership for the Service Center to deliver the location's plan.
• Set a consistent vision and connect with other Service Centers and strategic priorities.
• Lead front-end organization and collaborate with subcontractors in the B&C Market.
• Spot market opportunities and drive growth faster than market rate.
• Develop operating plans aligning with safety, quality, and cost goals.
• Drive lean practices, process standardization, and inventory management.
• Develop people and succession plans; engage team and partners to achieve results.

Skills

Finance & accounting

Lean manufacturing

Leadership & people management

Communication & collaboration

Time management

Education

Bachelor’s degree

Engineering / Construction / Architecture (preferred)

Tools

JD Edwards

Excel

Outlook

PowerPoint

Job description

Job Description

The Service Center Manager will report to the General Manager of Service Centers BCS North America (BCSNA) and is responsible for oversight of all areas from order pursuit through order execution to shipment for the location. The position will lead a dynamic growth business through exceptional customer relationships, employee engagement building upon our visions and values of integrity, environment, health and safety, innovation, respect, and excellence.

Responsibilities

• Provide tactical leadership for the Service Center to deliver on the plan for the location;
• Provide a consistent vision and direction for the Service Center while establishing a strong connection to other Service Centers and BCS strategic priorities;
• This position is responsible for leading a front end organization utilizing project management skills. The individual will also need experience working with subcontractors in the B&C Market;
• Ability to spot market opportunities leveraging business to growth at greater than the market rate;
• Develops manufacturing operating plans that deliver operating excellence in accordance with company policies, goals and objectives;
• Links established processes and leadership execution in the areas of Environmental Health and Safety in keeping with the company’s proud legacy of attention to safety, the environment and the communities in which it exists;
• Develops quality strategies that drive process stability, quality assurance and process standardization with associated controls and feedback;
• Ensures robust people development plans and capable succession plans are in place. Achieve results through the engagement of the entire team and strong customer and supplier partnerships;

Essential Knowledge And Skills

• Thorough knowledge of Finance and Accounting with working knowledge of budgets and income statements;
• Understanding of levers for cost control and cost savings;
• Exceptional analytical skills, written and oral communication and interpersonal skills;
• Knowledge and experience in applying lean manufacturing principles;
• Good computer skills in JD Edwards, Excel, Outlook and PowerPoint;
• Detail orientated with proven time management skills and the ability to meet deadlines;
• Background in manufacturing methods, process improvement programs and procedures required;
• Ability to coach employees through the challenges of the business;
• Must have strong leadership skills and the ability to inspire employees;
• Should be commercially focused with strong inventory management;

Qualifications

Basic Qualifications

• Bachelor’s degree from an accredited institution;
• Minimum of 5 years manufacturing or relevant supervisory experience;
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire . Visa sponsorship is not available for this position

Preferred Qualifications

• Bachelor's Degree in Engineering , Construction Management or Architecturefrom an accredited institution;
• Experience in a manufacturing environment