Production Reliability Engineer

Experis Technology Group; Charlotte (NC); On-site; USD 83,000 - 90,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) with match

Weekly pay

Job summary

Experis Technology Group in Charlotte, NC seeks an Application Programmer III to run day-to-day Production Support for a technology platform used in banking operations. You will manage incident handling, deployments, governance, and performance monitoring using tools like AppDynamics, Dynatrace, and Splunk.

Strong SQL and Linux skills are required to investigate issues and implement fixes. You will own escalations and help improve operational procedures, metrics, and policies while collaborating

Qualifications

• 3+ years in Production Support or related technical environment.
• 3+ years Linux environment with strong day-to-day command familiarity.
• Experience writing SQL to query data required for investigation, reporting, and root-cause analysis.
• Experience with an application performance monitoring tool such as AppDynamics, Introscope, or Dynatrace.
• Experience with Splunk or another log aggregation tool; strong analytical skills to determine root cause and pinpoint technical issues during incident triage.

Responsibilities

• Run day-to-day Production Support operations for the technology platform.
• Monitor applications, maintain service analytics and reporting, and support Production Governance activities.
• Identify possible production failure scenarios, create incident tickets, and open enhancements and/or problem tickets in the ticket system.
• Take ownership of escalations and perform troubleshooting, analysis, and resolution using advanced query and programming skills.
• Adopt best-practice guidelines by creating and enhancing administrative, operational, and technical policies and procedures; maintain metrics to drive continuous improvement.

Skills

Production support

Linux

SQL querying

APM tools

Splunk

Tools

AppDynamics

Introscope

Dynatrace

Job description

Experis Technology Group in Charlotte, NC seeks an Application Programmer III to run day-to-day Production Support for a technology platform used in banking operations. You will manage incident handling, deployments, governance, and performance monitoring using tools like AppDynamics, Dynatrace, and Splunk.

Strong SQL and Linux skills are required to investigate issues and implement fixes. You will own escalations and help improve operational procedures, metrics, and policies while collaborating