Production Reliability Analyst for Real-Time Systems

Citigroup Inc.; New York (NY); On-site; USD 80,000 - 115,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) plan

Paid time off

Job summary

Citi’s Full Time Technology Analyst Program in New York is designed for ambitious graduates who want to shape the future of banking through technology. The two-year program combines robust training with rotational experiences across Services, Markets, Banking, Functions and Data, enabling you to explore multiple teams and technologies while building a broad skillset.

As a Production Support Analyst, you’ll help maintain live systems, troubleshoot complex issues, and develop automation using

Qualifications

• Graduation between Dec 2026 and May 2027.
• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Management Information Systems, or other tech related degrees.
• GPA of 3.0 or better is preferred.
• Work Authorization: Authorized to work in US without the need for employer sponsorship.

Responsibilities

• Support production systems and monitor end-to-end environment.
• Resolve incidents quickly to protect Citi's services and reputation.
• Collaborate with developers, business teams, and other partners.
• Develop automation and tooling to improve efficiency.

Skills

Generative AI concepts

Problem solving

Cross-functional collaboration

Programming fundamentals

Education

Bachelor's degree in Computer Science or related field

Tools

GitHub Copilot

Citi Squad (automated code reviews)

Devin.AI (Agentic Code generation)

Prompt Engineering

Workflow Design

GenAI Optimization

Stylus Workspaces (In‑house Gemini)

Pivotal Cloud Foundry

Python

Job description

Citi’s Full Time Technology Analyst Program in New York is designed for ambitious graduates who want to shape the future of banking through technology. The two-year program combines robust training with rotational experiences across Services, Markets, Banking, Functions and Data, enabling you to explore multiple teams and technologies while building a broad skillset.

As a Production Support Analyst, you’ll help maintain live systems, troubleshoot complex issues, and develop automation using