Summer Technology Production Support Analyst

Citi

Jersey City (NJ)

On-site

USD 80,000 - 110,000

Full time

5 days ago
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Benefits offered by this job

Medical, dental & vision coverage
401(k)
Life, accident, and disability保险
Paid time off

Job summary

Citi is seeking a Production Support Analyst as part of its Summer Technology Analyst Program in New York. You will help maintain live production systems, monitor applications, and develop automation to improve reliability and efficiency.

Training includes on-the-desk sessions, speaker series, and networking opportunities, with potential progression to full-time roles after graduation. You'll gain experience across microservices, front-end, AI tooling, and data analytics, working with teams in

Qualifications

  • Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, MIS, or related tech field.
  • Graduation between Dec 2027 and May 2028; GPA 3.0+ preferred.
  • Strong problem-solving and collaboration skills; willingness to learn and adapt.

Responsibilities

  • Support production systems to maintain health, stability and performance.
  • Monitor end-to-end application environments in real time and coordinate with teams.
  • Develop tooling and automation to improve efficiency and reduce toil.
  • Build core technical skills in Linux, databases, Python, and cloud/container tech.
  • Gain exposure to microservices, front-end, AI/GenAI, and data analytics domains.

Skills

Incident management
Monitoring tooling
Automation development
Linux/Unix
SQL
Python
Kubernetes
Java
React/Angular
GenAI & AI Agents

Education

Bachelor’s degree in Computer Science or related field

Tools

ITRS Geneos
Grafana
GitHub Copilot
Splunk
Tableau
Adobe Analytics
Pivotal Cloud Foundry
Apigee

Job description

Citi is seeking a Production Support Analyst as part of its Summer Technology Analyst Program in New York. You will help maintain live production systems, monitor applications, and develop automation to improve reliability and efficiency.

Training includes on-the-desk sessions, speaker series, and networking opportunities, with potential progression to full-time roles after graduation. You'll gain experience across microservices, front-end, AI tooling, and data analytics, working with teams in

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