Production Print Solutions Architect

Pacific Office Automation Inc.; Centennial (CO); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life insurance

FSA program

401K – aggressive company match

Job summary

Pacific Office Automation is seeking a Production Print Specialist to join our Centennial, Colorado team. The specialist will qualify, train, and demonstrate production print equipment to our production customer base and outside sales representatives.

Responsibilities include driving Production Print activity with sales, training customers, and demonstrating RIPs and related software. You will perform site surveys, discuss workflows, and implement training for installations across the territory.

Qualifications

• Strong phone and verbal communication skills along with active listening.
• Proven ability to multi-task and work under fast-paced environments while maintaining accuracy.
• Ability to calmly handle high paced situations.
• Attention to detail and strong organizational skills.
• Computer and customer service skills.
• Must have strong written and verbal communication skills.
• Must know how to use Microsoft Word and Excel.

Responsibilities

• Drive and maintain Production Print activity with sales representatives, focusing on understanding customer needs and delivering production solutions.
• Maintain customer satisfaction by providing technical sales support and training as needed.
• Demonstrate software and hardware solutions to sales representatives and customers.
• Maintain daily contact with Production Print accounts and sales representatives.
• Conduct customer needs analysis and site surveys to identify challenges and provide ongoing expertise, training, and services.
• Discuss variable print data, workflows, software, and network applications with clients.
• Demonstrate, install, and troubleshoot equipment RIPs.
• Participate in daily pre-sales activities with sales representatives.
• Prepare for customer demonstrations of Production Print products, services, and training.
• Assist in proposal preparation & presentation with salespeople.
• Develop implementation and training guides for each Production Print installation.
• Perform all Production Print installations and training within the territory.
• Collaborate with Technical Service to gather information and support issues.

Skills

Strong phone & verbal communication

Multi-tasking

Attention to detail

Written & verbal communication

Computer & customer service skills

Microsoft Word & Excel

Tools

Fiery Print Controllers

Production print software

RIPs (software)

Printers (Ricoh/Canon/Konica Minolta/Xerox)

Job description

Pacific Office Automation is seeking a Production Print Specialist to join our Centennial, Colorado team. The specialist will qualify, train, and demonstrate production print equipment to our production customer base and outside sales representatives.

Responsibilities include driving Production Print activity with sales, training customers, and demonstrating RIPs and related software. You will perform site surveys, discuss workflows, and implement training for installations across the territory.