Production Print Repair Technician — Company Car Included

Pacific Office Automation Inc.; Centennial (CO); Presencial; USD 37.000 - 51.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company car for work and personal use

Medical/Dental/Vision/Life insurance

401k matching

FSA/HSA programs

Descripción de la vacante

Pacific Office Automation is currently seeking a Production Print Repair Technician who is skilled in repairing and maintaining Konica Minolta, Canon, and Ricoh production printers for our Centennial, CO location.

If you are a self-driven service expert with strong problem-solving and customer service skills, we want to talk to you. You will diagnose, repair, install software, and support sales teams while working in a fast-paced field environment; a company car is provided.

Formación

• 2-6 years minimum of relevant experience.
• Experience servicing and repairing production-level office equipment such as copiers, printers, fax machines, mailing machines, etc.
• Canon certifications beneficial.
• Strong computer knowledge and Windows 10 proficiency.
• Excellent customer service communication skills.

Responsabilidades

• Repair and service high-speed digital copiers/printers, full-color copiers/printers, and faxes.
• Diagnostics, installation, troubleshooting, and firmware upgrades on production machines.
• Provide high-quality technical support and complete each service call per agreements.
• Complete territory assignments and develop options to resolve problems.
• Participate in training to stay current with products and procedures.
• Provide specialist service to other field technicians for unresolved issues.
• Support sales team to maximize equipment leads and upgrades.
• Work in a fast-paced environment.

Conocimientos

Experience 2-6 yrs

Canon certifications beneficial

Strong customer service

Windows 10 proficiency

Problem solving

Field service

Valid driver's license

Company car provided

Herramientas

Canon production printers

Oce/Ricoh production printers

Diagnostics tools

Descripción del empleo

Pacific Office Automation is currently seeking a Production Print Repair Technician who is skilled in repairing and maintaining Konica Minolta, Canon, and Ricoh production printers for our Centennial, CO location.

If you are a self-driven service expert with strong problem-solving and customer service skills, we want to talk to you. You will diagnose, repair, install software, and support sales teams while working in a fast-paced field environment; a company car is provided.