Production Print Field Technician – Hands-on Growth

Konica Minolta Business Solutions; Milwaukee (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Car allowance

Laptop and phone

Comprehensive benefits

Tuition reimbursement

Paid holidays, vacation, and sick time

Job summary

Konica Minolta Business Solutions is seeking a Production Print Field Technician who will diagnose, repair, install, and service production print products at customer sites. You will drive to client locations, manage inventory, and maintain professional relationships.

The role offers hands-on training, exposure to IT networks, a competitive car allowance, company laptop and phone, and a comprehensive benefits package including holidays, vacation, medical, 401k, tuition reimbursement.

Qualifications

• 2+ years of experience servicing/repairing office equipment, production printers preferred.
• Reliable transportation to drive to customer sites daily.
• Exposure to IT Networks or A+/N+ Certification s are a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta production print products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
• Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
• Represent Konica Minolta in a professional manner and develop trusted customer relationships while maintaining a high level of customer satisfaction
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity
• Log service visits and document updates for each client account
• Collaborate with the Account Management team and other technicians as needed to help resolve customer issues and expand market share of products
• May be required to be available after hours on an on-call basis

Skills

Equipment repair

Driving

IT networks exposure

A+/N+ Certification

Education

High School Diploma/GED

Job description

Konica Minolta Business Solutions is seeking a Production Print Field Technician who will diagnose, repair, install, and service production print products at customer sites. You will drive to client locations, manage inventory, and maintain professional relationships.

The role offers hands-on training, exposure to IT networks, a competitive car allowance, company laptop and phone, and a comprehensive benefits package including holidays, vacation, medical, 401k, tuition reimbursement.