Production Operations Supervisor - Lead, Improve & Coach

fis; Augusta (GA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Flexible work environment

Career advancement opportunities

Competitive salary and benefits

Job summary

FIS is seeking a Production Operations Supervisor to oversee daily production processing, lead a team of operations and support professionals, and drive performance improvements. You will coach, develop, and manage staff, set goals, and conduct reviews while ensuring service levels and quality standards align with business objectives.

The role requires strong communication and organizational skills in a fast-paced setting, with a focus on continuous improvement and regulatory compliance to

Qualifications

• Lead daily production operations and ensure service levels and quality standards.
• Coach and manage team performance including scheduling and reviews.
• Monitor workflow, resolve issues, and support client needs.
• Analyze metrics and implement process improvements for efficiency.

Responsibilities

• Oversee day-to-day production processing functions.
• Drive compliance with policies and regulatory requirements.
• Support business objectives and high-performance work environment.

Skills

Leadership

Team management

Performance coaching

Scheduling

Communication

Problem solving

Organizational skills

Education

High School Diploma or Equivalent

Bachelor's degree preferred

Job description

FIS is seeking a Production Operations Supervisor to oversee daily production processing, lead a team of operations and support professionals, and drive performance improvements. You will coach, develop, and manage staff, set goals, and conduct reviews while ensuring service levels and quality standards align with business objectives.

The role requires strong communication and organizational skills in a fast-paced setting, with a focus on continuous improvement and regulatory compliance to