Production Operations Leader

Frey Consulting Group; Springfield (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Job summary

Production Resources is seeking a highly qualified Production Manager for their Springfield, IL facility to supervise scheduling, execution, and quality of all production and installation work. The role reports to the COO and oversees a team of approximately 18, with potential to grow to 20+ technicians.

Responsibilities include hiring, training, coaching, and performance management, maintaining production schedules, coordinating with Sales and Purchasing, monitoring KPIs and budgets, and

Qualifications

• Bachelor’s degree in operations management, business administration, or equivalent experience.
• Minimum of 5 years of progressive supervisory or management experience in a production/manufacturing environment.
• Strong people leadership skills including coaching, conflict resolution, and performance management.
• Proven ability to manage complex processes and drive continuous improvement.
• Proficiency in scheduling, workflow optimization, and quality control.
• Competencies: Business Acumen, Communication Proficiency, Customer/Client Focus, Leadership, Problem Solving/Analysis, Results Oriented, Strategic Thinking, Technical Aptitude.

Responsibilities

• Lead, supervise, and develop all production personnel, ensuring high quality and efficiency.
• Develop and mentor two shop leads, creating scalable floor leadership as headcount grows to 20+ technicians.
• Manage hiring, onboarding, coaching, and performance management including corrective actions.
• Maintain and monitor production schedules to align with profitability and delivery goals.
• Coordinate with Sales and Purchasing to ensure materials are available for every job.
• Monitor KPIs and budget performance to meet profit targets.
• Oversee quality control processes and ensure accurate, complete work orders.
• Address and resolve customer concerns related to production and maintain strong relationships.
• Maintain and control production department inventory, consumables, tools, and warranty/rework documentation.
• Foster a positive, accountable, safety-focused culture within the production team.

Skills

People leadership

Coaching

Conflict resolution

Performance management

Scheduling

Workflow optimization

Quality control

Data reporting

Strategic thinking

Budgeting

Education

Bachelor’s degree in operations management or business administration

Job description

Production Resources is seeking a highly qualified Production Manager for their Springfield, IL facility to supervise scheduling, execution, and quality of all production and installation work. The role reports to the COO and oversees a team of approximately 18, with potential to grow to 20+ technicians.

Responsibilities include hiring, training, coaching, and performance management, maintaining production schedules, coordinating with Sales and Purchasing, monitoring KPIs and budgets, and