Production Manager

Frey Consulting Group; Springfield (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Job summary

Production Resources is seeking a highly qualified Production Manager for their Springfield, IL facility to supervise scheduling, execution, and quality of all production and installation work. The role reports to the COO and oversees a team of approximately 18, with potential to grow to 20+ technicians.

Responsibilities include hiring, training, coaching, and performance management, maintaining production schedules, coordinating with Sales and Purchasing, monitoring KPIs and budgets, and

Qualifications

• Bachelor’s degree in operations management, business administration, or equivalent experience.
• Minimum of 5 years of progressive supervisory or management experience in a production/manufacturing environment.
• Strong people leadership skills including coaching, conflict resolution, and performance management.
• Proven ability to manage complex processes and drive continuous improvement.
• Proficiency in scheduling, workflow optimization, and quality control.
• Competencies: Business Acumen, Communication Proficiency, Customer/Client Focus, Leadership, Problem Solving/Analysis, Results Oriented, Strategic Thinking, Technical Aptitude.

Responsibilities

• Lead, supervise, and develop all production personnel, ensuring high quality and efficiency.
• Develop and mentor two shop leads, creating scalable floor leadership as headcount grows to 20+ technicians.
• Manage hiring, onboarding, coaching, and performance management including corrective actions.
• Maintain and monitor production schedules to align with profitability and delivery goals.
• Coordinate with Sales and Purchasing to ensure materials are available for every job.
• Monitor KPIs and budget performance to meet profit targets.
• Oversee quality control processes and ensure accurate, complete work orders.
• Address and resolve customer concerns related to production and maintain strong relationships.
• Maintain and control production department inventory, consumables, tools, and warranty/rework documentation.
• Foster a positive, accountable, safety-focused culture within the production team.

Skills

People leadership

Coaching

Conflict resolution

Performance management

Scheduling

Workflow optimization

Quality control

Data reporting

Strategic thinking

Budgeting

Education

Bachelor’s degree in operations management or business administration

Job description

Productive Resources ( www.productiveresources.com ) is seeking a candidate to be part of our client’s team at their facility in Springfield, IL. As a member of the team, the selected candidate will be a highly qualified Production Manager who is responsible for overseeing the scheduling, execution, and quality of all production and installation work. This role ensures department operations run efficiently, safely, and profitably while upholding company policies and standards. The Production Manager is accountable for managing all Production Technicians, including hiring, training, coaching for excellence, performance evaluations, and disciplinary actions when necessary. The Production Manager reports directly to the Chief Operating Officer, one step from ownership in a company that has been family-held since 1946. This position leads a department of approximately 18 people — 15 production technicians, 2 painters, and assistant — with room to grow to 20 or more technicians

This is a full-time position that is indefinite in duration with the opportunity of professional growth, and additional opportunities within our organization.

Duties:

• Lead, supervise, and develop all production personnel, ensuring they are properly trained and equipped to perform their work at a high level of quality and efficiency.
• Develop and mentor two shop leads, building a floor leadership structure that scales as the department grows toward 20+ technicians.
• Manage the hiring, onboarding, coaching, and performance management of team members, including corrective action and terminations as needed.
• Maintain and monitor individual and team production schedules to ensure alignment with company profitability and delivery goals.
• Coordinate with Sales and Purchasing to maintain an accurate production schedule and ensure proper materials are available for each job.
• Monitor departmental KPIs and budget performance, using data and reporting tools to meet profit and efficiency targets.
• Oversee quality control processes, ensuring work orders are accurate, complete, and meeting internal and customer expectations.
• Address and resolve customer concerns related to production, maintaining strong customer relationships and clear communication.
• Maintain and control production department inventory, consumables, tools, and warranty/rework documentation.
• Foster a positive, accountable, and safety-focused culture within the production team.

Requirements:

• Bachelor’s degree in operations management, business administration, or equivalent experience.
• Minimum of 5 years of progressive supervisory or management experience in a production or manufacturing environment.
• Strong people leadership skills, including coaching, conflict resolution, and performance management.
• Proven ability to manage complex processes and drive continuous improvement.
• Proficiency in scheduling, workflow optimization, and quality control.
• Competencies should include: Business Acumen, Communication Proficiency, Customer/Client Focus, Leadership, Problem Solving/Analysis, Results Oriented, Strategic Thinking, Technical Aptitude.

Preferred:

• Experience in truck equipment or heavy machinery, including knowledge of hydraulic components and electrical systems.

Drake-Scruggs offers competitive salaries, comprehensive benefits, and excellent growth opportunities.