Production Office Specialist

Aspen Contracting, Inc; Lincoln (NE); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Healthcare benefits

PTO + paid holidays

Paid holidays

Job summary

Aspen Contracting, Inc. is seeking an experienced Production Support Specialist to move jobs forward, keep schedules tight, and support crews with precision.

This role requires 1–3+ years in production support or related fields, with strong scheduling and vendor coordination. You will work from the NHQ location, coordinating materials, documenting workflow, and maintaining CRM data to ensure smooth project delivery.

Qualifications

• 1–3+ years in production support or related fields
• Strong scheduling and vendor coordination knowledge
• Excellent communication and ownership mentality

Responsibilities

• Support multiple production managers and active jobs at once
• Coordinate materials, suppliers, deliveries and job readiness
• Manage job flow from assignment → build → final completion
• Maintain correct documentation, photos, permits and warranties
• Communicate professionally with homeowners, crews and vendors
• Assist with scheduling builds, inspections and follow‑ups
• Update CRM systems and job files in real time
• Troubleshoot job issues quickly and elevate when needed

Skills

Production support

Project coordination

Roofing

Construction

Insurance restoration

CRM software

Vendor coordination

Communication

Ownership mentality

Tools

CRM software

Job description

About the Role

If you’ve supported production in roofing, construction, restoration or fast‑paced field operations, you already know this job isn’t for beginners. Aspen Contracting is looking for an experienced, detail‑driven, high‑urgency Production Support Specialist who knows how to move jobs forward, keep schedules tight and support crews and managers with precision.

Department: Production Support

Location: NHQ

Compensation: $18.00 - $20.00 / hour

What You’ll Do

• Support multiple production managers and active jobs at once
• Coordinate materials, suppliers, deliveries and job readiness
• Manage job flow from assignment → build → final completion
• Maintain correct documentation, photos, permits and warranties
• Communicate professionally with homeowners, crews and vendors
• Assist with scheduling builds, inspections and follow‑up work
• Update CRM systems and job files in real time
• Troubleshoot job issues quickly and elevate when needed

What We’re Looking For (Experienced Required)

• 1–3+ years in production support, project coordination, roofing, construction, insurance restoration or similar
• Strong understanding of materials, scheduling and vendor coordination
• Fast‑paced multitasker with high accuracy
• Excellent communication and follow‑through
• CRM or project management software experience
• Strong problem‑solving skills and ownership mentality

Bonus Skills (Not Required, but a Plus)

• Roofing or exterior construction background
• Familiarity with suppliers (ABC, SRS, Beacon, etc.)
• Understanding of roofing job flow and punch lists
• Insurance documentation knowledge

Here’s why experienced candidates choose us — and stay

• A nationwide, industry‑leading company with long‑term stability
• Real career growth opportunities in operations and production management
• A supportive, fast‑moving team environment where your work actually matters
• Paid training and ongoing development
• Healthcare benefits
• PTO + paid holidays
• Consistent job volume all year
• A culture that rewards discipline, detail, ownership and high standards
• Leadership that shows up, supports you and sets you up to win

Candidate Fit

• thrives in organized chaos
• loves structure and accuracy
• works with urgency
• communicates clearly
• takes ownership and doesn’t make excuses