Production Manager Flooring Construction

Floor Coverings International of Cincinnati East; Cincinnati (OH); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive hourly rate

Performance bonuses

Ongoing training and development

Mileage reimbursement or use of company vehicle

Job summary

Floor Coverings International of Cincinnati East is seeking a hands-on Production Manager to oversee installations from the field. This role requires collaboration with installers and customers while ensuring projects are completed on time and within budget.

Qualified candidates will have experience in flooring or home improvement, strong communication skills, and excellent organizational ability. Compensation includes a competitive hourly rate and performance-based bonuses, along with ongoing training and team support.

Qualifications

• Experience in flooring, construction, or home improvement.
• Ability to manage multiple active jobs without dropping the ball.
• Clear and honest communication with customers and teammates.

Responsibilities

• Manage installations from the field, ensuring jobs run on schedule.
• Check in with installers each morning to confirm progress.
• Address customer concerns before and after jobs are completed.

Skills

Trade experience

Decisive and solution-oriented

Strong communicator

Highly organized

Fair and consistent

Available and responsive

Reliable transportation

Job description

Floor Coverings International of Cincinnati East

This is a hands‑on, field‑based role — on job sites, in the warehouse, and on the phone with crews every morning. Not remote. Not a desk job.

The Role

The Production Manager / Coordinator runs our installations from the field. You are the one who makes sure every job starts right, runs on schedule, and finishes clean — on time, on budget, and to our quality standard. You will be the link between our customers, our sales team, and our installer network, keeping everyone aligned and every job moving.

Key Responsibilities

Production & Job Management

• Launch every job with a confirmed scope of work, schedule, and installer crew assigned.
• Check in with installers each morning to confirm progress and head off problems before they grow.
• Walk scope and pay with each installer on-site the day the job begins.
• Track days‑to‑complete against the project days allocated and actively manage the schedule.
• Pull ETAs from installers and keep customers and the team updated proactively.
• Make sure every job closes out completely — trims, transitions, cleanup, punch‑list items, and all customer concerns scheduled or resolved — and get customer sign‑off on any added billable work, documented and communicated to the office, before you mark a job billable.
• Own repairs and rework — every reported issue addressed and resolved within 10 business days of notice.

Materials & Logistics

• Pull and prep job materials ahead of installer pickup.
• Run miscellaneous materials out to job sites when crews need them.
• Pick up materials from vendors when required.
• Take in and manage deliveries; keep the warehouse organized.

Quality Control & Customer Experience

• Get out to active job sites to verify quality, pace, and crew conduct.
• Catch and address customer concerns before and after the job is complete.
• Be the calm, decisive voice when something goes sideways — for customers and installers both. Solution‑oriented and good under pressure.
• Handle small repairs and miscellaneous work yourself when needed.

Installer Network & Development

• Build and maintain a reliable bench of subs through active recruiting.
• Lead installer orientations so every new sub knows our standards and expectations.
• Invest in your crews — coordinate seminars, training, and ongoing coaching to sharpen their skills.
• Hold installers accountable professionally and fairly, so mistakes become learning moments.
• Keep relationships fair and respectful across installers, the sales team, customers, and the office.

Communication & Team Alignment

• Have installers send daily photo check‑ins and progress updates on active jobs.
• Show up to team meetings and communicate straight — clear and honest.
• Own the handoff from sales to production — carry the baton and run it.
• Make decisions aligned with our mission and core values.

What we’re looking for

• Trade experience. You’ve worked in flooring, construction, or home improvement and you know how a job site runs and what good work looks like. Flooring experience is highly desirable — we’ll train the right person on our systems.
• Decisive and solution‑oriented — you don’t freeze when a job goes sideways, you handle it.
• Strong communicator — clear, honest, and timely with customers, installers, and teammates.
• Highly organized — you can run multiple active jobs at once without dropping the ball.
• Fair and consistent — you hold people accountable with respect, not frustration.
• Available and responsive — early mornings come with the territory; you’re not caught off guard.
• Reliable transportation — you’ll be moving between the office, vendors, and job sites regularly. (We have a production van.)

Compensation & Perks

• Competitive hourly rate based on experience — scalable hours available (part‑time to full‑time path).
• Performance bonuses tied to key delivery metrics.
• Mileage reimbursement or use of company vehicle for work‑related activities.
• Ongoing training and development — we invest in your growth.
• A team that takes care of each other and recognizes the value you bring.