Want to help bring the next must-have phone accessories to life? Velvet Caviar is a fast-growing fashion and tech accessories brand known for bold designs, trendsetting collections, and products loved by millions of customers worldwide. We’re looking for an experienced Production Manager to oversee manufacturing for new collections and best-selling restocks, ensuring every order meets our standards for quality, timing, and cost.
In collaboration with other production managers, you’ll serve as the primary link between our U.S. team and manufacturing partners, manage purchase orders, negotiate costs, track production schedules, and oversee quality control. Working closely with Product Development and Design, you’ll ensure finished goods match approved samples and specifications, resolve factory issues, and identify opportunities to improve efficiency. The ideal candidate brings strong communication, analytical, and problem-solving skills, plus hands-on experience in overseas manufacturing, plastic products, molding, printing, and decorative finishes.
ABOUT US:
Velvet Caviar is a leading phone accessories brand with over 1+ Million social media followers and millions of customers; established in New York since 2015. We’re mostly known for pioneering the tech accessories market with our stylish phone cases and matching accessories. Our products can be found in national retailers and on thousands of celebrities and influencers worldwide! With a smaller team environment, Velvet Caviar is a great place for collaboration, personal development, and making an impact.
Visit our Instagram at @velvetcaviar and our website, velvetcaviar.com, to better understand the brand and product line.
WHAT YOU’LL DO:
- Own bulk production for assigned new collections and restock products, ensuring manufacturing meets approved specifications, quality standards, cost targets, and delivery timelines.
- Serve as the primary point of contact for overseas manufacturers on production execution, factory capacity, order status, and issue resolution.
- Build and manage production schedules aligned with launch calendars and replenishment needs, confirming factory commitments and proactively resolving delays.
- Create, issue, and manage purchase orders based on approved quantities and inventory plans, partnering with the Demand Planner to confirm order requirements.
- Partner with Product Development and Design to ensure approved samples, artwork, materials, packaging, and technical specifications are complete before bulk production begins.
- Coordinate pre-production and bulk sample reviews, securing required approvals and ensuring factories implement all approved comments before proceeding.
- Own production WIP reporting, with support from the Product Coordinator, maintaining accurate milestones, quantities, readiness dates, and risk updates.
- Negotiate manufacturing costs, minimum order quantities, payment terms, and lead times; identify opportunities to improve margins without compromising quality.
- Enforce factory quality-control requirements, coordinate inspections and testing with Product Development and quality partners, and drive corrective actions for defects or failed inspections.
- Ensure factories follow approved packaging, labeling, carton, and applicable wholesale compliance requirements, in partnership with Logistics and Wholesale Operations.
- Coordinate shipment readiness with the Logistics Manager, providing accurate completion dates, packing lists, quantities, and documentation for freight booking and warehouse planning.
- Review manufacturing invoices against approved purchase orders, pricing, and quantities; resolve discrepancies before submitting them for payment approval.
- Investigate factory shortages, defects, and noncompliance with Inventory Control and Logistics; pursue corrective actions, replacements, and agreed credits or chargebacks with Finance.
- Evaluate factory performance across quality, cost, responsiveness, and on-time completion; improve production processes and support supplier evaluations with Product Development.
- Report production performance and material risks to leadership, presenting clear recovery plans and recommended decisions.
REQUIREMENTS:
- 5+ years of experience managing overseas production for consumer products, fashion accessories, tech accessories, or related categories.
- Proven ability to manage bulk production for new launches and restocks, from purchase order placement through quality approval and shipment readiness.
- Hands-on experience working directly with overseas manufacturers, preferably in China, including managing production schedules, factory capacity, and competing deadlines.
- Experience reviewing product specifications and approved samples, coordinating inspections, and resolving manufacturing defects and quality issues.
- Demonstrated ability to negotiate manufacturing costs, minimum order quantities, payment terms, and lead times.
- Strong analytical skills and proficiency in Excel or Google Sheets, with experience managing production trackers, analyzing costs, and reporting factory performance.
- Excellent written and verbal communication skills, with the confidence to hold vendors accountable and resolve issues independently.
- Exceptional attention to detail and organizational skills, with the ability to manage multiple factories, products, and production orders simultaneously.
- Experience with plastic injection molding, printing, decorative finishes, or tech accessories is strongly preferred.
- Familiarity with ERP systems such as Xorosoft or NetSuite is a plus.
- Mandarin proficiency is a plus.
- Ability to accommodate occasional evening calls with overseas manufacturing partners.
PERKS
- Be a key player in a growing brand!
- Strong Salary + Performance Bonuses
- Nice office at the Brooklyn Navy Yard
- Hybrid days in office (Tue + Thur)
- PTO Days + Specified Holidays Off
- Health Insurance & 401K offered
- Drinks, snacks, and team events
Velvet Caviar is an equal-opportunity employer committed to a diverse workplace environment.