Production Manager

P.E.A.C.H. Teams; Tacoma (WA); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Medical Insurance provided

Life Insurance provided

Disability Insurance provided

Dental Insurance options available

Vision Insurance options available

SPIFFS and Bonuses

Advancement opportunities

Job summary

DEAR Services is seeking a Production Manager to oversee multiple HVAC, plumbing and electrical installation projects. You will supervise crews, coordinate with inspectors and suppliers, and ensure quality work while maintaining safety and codes compliance.

Join a growing WA-based service leader offering competitive pay, benefits, and opportunities for advancement; a fast-paced environment with rotating weekend coverage and a strong customer-service focus.

Qualifications

• Oversee HVAC, plumbing and electric installation projects; manage materials and staff.
• Coordinate with inspectors, suppliers and technicians per code requirements.
• Communicate professionally with customers, office staff, and coworkers.
• Adhere to company policies and procedures.
• Work in a fast-paced environment with multiple priorities.
• Apply general industry standards knowledge.
• Provide strong customer service and calm handling of complaints.
• Demonstrate supervisory and computer skills.
• Work week: 8–10 hours, Mon–Fri with rotating weekends.

Skills

Supervisory experience

Customer service

Communication skills

Team leadership

Project coordination

Job description

Production Manager
DEAR Services provides services for HVAC, Plumbing and Electric, and specializes in service, repairs, emergency, and installation. The installation division must have supervision and guidance in order to function as a team and be successful.

Requirements/qualification:

• Manage several HVAC, plumbing and electric installation projects simultaneously including materials and staff.
• Work with inspectors, suppliers and technicians to ensure correct project work, while abiding by all regional codes.
• Communicate professionally and respectfully with customers, office staff, and coworkers.
• Must be able to follow and communicate company policies and procedures.
• Be able to work in a fast-paced environment and juggle multiple priorities.
• Must have a working knowledge of general industry standards.
• Must have strong customer service skills and remain calm while resolving customer complaints.
• Must have strong supervisory and computer skills.
• Typical work week is 8-10 hour workdays, Monday – Friday, with rotating weekend shifts.

What are the pay range and typical work schedule for this position(s)?

• Salary $90k starting, with performance-based bonus available
• 8-10 hour workdays, Monday – Friday with rotating weekends on call

Why join our team?

• Medical Insurance provided
• Life and Disability Insurance provided
• Dental Insurance options available
• Vision Insurance options available
• SPIFFS and Bonuses
• Plenty of advancement opportunities
• Training opportunities for other trades
• New service vehicles and top grade stock
• Phones and tablets provided
• Paid vacations AND birthdays
• We live by our core value Great place to work -- All for one and one for all!

We are the market leaders and looking for our employees to grow in the future and move up the ladder. We are a very aggressive and growing company who only the very best and very motivated team members. DEAR Services Plumbing, Heating, Cooling and Electric is fully dedicated to maintaining its position as WA’s #1 rated service company. We are looking for motivated and professional Production Managers who can oversee multiple projects at once while providing exceptional customer service to every customer.

Applicants must be willing to live by our core values:

1. Safety First For Our Family and Theirs – Think Twice, Act Once

2. Delivering WOW Through Service – Exceeding Every Customer’s Expectations

3. Demonstrate Highest Level of Integrity – Doing the Right Thing Even When No One is Watching

4. Great Place to Work – All for One and One for All

Come work with us and not for us. Only motivated people should apply. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.