Production Manager

Dear Services LLC; Kent (WA); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Medical insurance

Vision and dental coverage options

Paid training time

Paid holidays and vacations (PTO accr

Birthdays off

Paid sick time

Financial wellness program

Job summary

DEAR Services LLC in Kent, WA is seeking an experienced Production Manager to lead HVAC, Plumbing, and Electrical installation projects. You’ll coordinate daily operations, manage schedules, labor, materials, and budgets while delivering safe, on-time results.

You will mentor teams, resolve client concerns, uphold quality and safety standards, and foster a culture of accountability. This full-time leadership role requires strong communication and strategic problem-solving to drive continuous

Qualifications

• Experience leading HVAC, Plumbing, Electrical projects or related construction/service work.
• Valid driver's license with an acceptable driving record.
• Strong leadership and supervisory skills.
• Ability to manage multiple projects and priorities simultaneously.
• Excellent customer service and conflict resolution skills.
• Strong computer and organizational skills.
• Working knowledge of industry standards, installation practices, and applicable building codes.
• Professional communication skills.

Responsibilities

• Coordinate daily operations for HVAC, Plumbing, and Electrical installation projects.
• Manage schedules, labor, materials, budgets, and customer expectations.
• Collaborate with technicians, inspectors, and suppliers to ensure safe, efficient completion.
• Mentor team members, address customer concerns, monitor performance, and maintain reports.
• Promote accountability and safety culture.

Skills

Leadership

Project management

Customer service

Conflict resolution

Organizational skills

Communication skills

Prioritization

Industry standards knowledge

Job description

Are you the kind of leader who can keep multiple projects moving, inspire teams to perform at their best, and turn challenges into results? DEAR Services is seeking an experienced Production Manager to join our growing team in Kent, WA. This is a full-time opportunity for a driven operations professional ready to make a meaningful impact across our HVAC, Plumbing, and Electrical divisions. If you're looking for a rewarding leadership role where your expertise, decision-making, and ability to develop people truly matter.

WHAT'S IN IT FOR YOU?

Pay: We offer our Production Manager a starting salary of $90,000+ per year.

Benefits:

• Medical insurance
• Vision and dental coverage options
• Paid training time
• Paid holidays and vacations (PTO starts accruing after 90 days)
• Birthdays off
• Paid sick time
• Financial wellness program

HOW WE MAKE A DIFFERENCE

We are proud to be recognized as the #1 plumbing services provider in Kent, WA, leading the way in repairs, installations, and maintenance. Our team is diverse, supportive, and growth-minded, working together in a results-driven and trustworthy environment where excellence is our standard. We believe in fostering a team-oriented workplace where every employee is valued and given opportunities to learn, advance, and succeed. If you're looking to join a company that takes pride in top-quality service and supports your professional growth, this is the place for you. Join us!

ARE YOU THE PRODUCTION MANAGER WE'RE LOOKING FOR?

• Valid driver's license with an acceptable driving record
• Management experience in HVAC, Plumbing, Electrical, or a related construction/service industry
• Strong leadership and supervisory skills
• Ability to manage multiple projects and priorities simultaneously
• Excellent customer service and conflict resolution skills
• Strong computer and organizational skills
• Working knowledge of industry standards, installation practices, and applicable building codes
• Professional communication skills

Keep reading to see if you're up for the challenge.

AVERAGE DAY AS A PRODUCTION MANAGER

This is a full-time position working Monday through Friday from 8 AM to 5 PM, with typical workdays lasting 8-10 hours and participation in a rotating weekend on-call schedule, including weekend responsibilities as needed.

In this role, you'll coordinate daily operations for HVAC, Plumbing, and Electrical installation projects, managing schedules, labor, materials, budgets, and customer expectations. Collaborating with technicians, inspectors, and suppliers, you'll ensure projects are completed safely and efficiently while complying with regulations. You'll mentor team members, address customer concerns, monitor project performance, maintain accurate reports, and promote a culture of accountability and safety.

Must have the ability to pass a background check.