Production Manager

Wirenut-Home-Services-

Colorado Springs (CO)

On-site

USD 77,000 - 94,000

Full time

6 days ago

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Benefits offered by this job

Work Vehicle

Provided Uniforms and WireNut gear!

Company sponsored events

Quarterly banquets

Fun off-site events

Company contests, and more!

Job summary

Wirenut-Home-Services- is a family-owned residential company serving Colorado's Front Range since 2004, specializing in electrical, plumbing, HVAC and drain services. We are seeking a Production Manager to lead the sales and field operations, ensuring profitability, safety, and high customer satisfaction.

Responsibilities include managing the sales team, production scheduling, KPI tracking and coaching technicians to meet performance goals.

Qualifications

Residential home services experience (plumbing/HVAC/electrical)
Leadership experience with field technicians or service teams
Strong scheduling and workflow management
Coach and develop team to meet performance goals
Excellent communication and problem-solving
Monitor KPIs and drive accountability for results
Commitment to customer service and workmanship quality
Background check and drug test clearance required
Valid driver's license with clean record

Responsibilities

Lead sales team and production operations for residential trades
Schedule field work and ensure safe, efficient jobs
Develop and hold sales team accountable for results
Maintain customer satisfaction and quality workmanship

Skills

Leadership

Production operations

Scheduling

KPI tracking

Customer service

Communication

Problem solving

Organizational skills

Safety awareness

Coaching

Tools

CRM systems

Job description

Description

Are you ready to join our award winning highly successful family?

Your deep passion, relentless drive, and following our core values and mission will allow you to achieve high performance success. We separate ourselves by being at the forefront of future leading technologies in the home services market.

Core values: family, care and grow

Mission: we enrich lives through trust in the trades.

Who we are:

Established in 2004, WireNut Home Services is a family-owned residential company that provides Electrical, Plumbing, HVAC, and Drain Service throughout Colorado's Front Range. We have earned over 64,000 happy customer reviews and are the record holder of 10x Excellence in Customer Service Award from the BBB. Additionally, we are the recipients of the Gazette's Best Workplaces for 7 consecutive years and have enjoyed aggressive growth year-over-year.

What You'll Do:

The Production Manager is responsible for the performance, profitability, and execution of the company’s residential HVAC, plumbing, and electrical sales and production operations. Responsibilities include, but are not limited to, sales team leadership, production scheduling, field operations, gross profit management, employee development, and customer satisfaction. This position is accountable for achieving departmental goals and ensuring sold work is completed safely, efficiently, and profitably. The manager is not expected to personally sell jobs but develops and holds the sales team accountable for results.

Basic Requirements (Required Skills/ Experience):

Previous experience in residential home services, preferably in plumbing, HVAC, or electrical
Previous leadership or management experience overseeing field technicians or service teams
Strong understanding of production operations, job scheduling, and workflow management
Ability to coach, mentor, and develop team members to achieve performance goals
Strong communication, problem-solving, and organizational skills
Ability to monitor key performance indicators (KPIs) and drive accountability for results
Commitment to providing exceptional customer service and maintaining high-quality workmanship
Ability to manage competing priorities and adapt to changing business needs
Valid driver's license and clean driving record
Able to pass a background check and drug test
Ability to work in a fast-paced environment and handle additional responsibilities as needed
Strong commitment to safety, company standards, and continuous improvement