Production Logistics Liaison: Align GM and Operations

LOGISTICS INSIGHT CORP.; Lake Orion (MI); On-site; USD 65,000 - 95,000; Full time

Job summary

Universal Logistics Holdings, Inc. seeks a Liaison at the Lake Orion GM facility to act as the primary communication bridge between Universal Logistics and GM, aligning production needs, priorities, quality expectations, and operational issues.

The role emphasizes maintaining material-flow stability and strong inter-company collaboration. The Liaison will support KPI reporting, participate in daily meetings, and coordinate cross-functional communication among GM, Universal operations,

Qualifications

• 3+ years of experience in logistics, warehousing, automotive operations, or customer-facing roles.
• Strong communication and relationship-building skills to represent Universal professionally.
• Knowledge of material flow, sequencing, kitting, JIT/JIS, and automotive production support.
• Experience working with OEM or Tier-1 customers preferred.
• Proficiency in WMS/ERP systems and Microsoft Excel for KPI reporting.
• Strong problem-solving skills and ability to manage escalations.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Flexible to support various shifts or attend customer meetings as required.

Responsibilities

• Act as the central point of contact between Universal Logistics and GM for day-to-day operational communication.
• Communicate production needs, changes, issues, and material-flow requirements to Universal operations leaders.
• Support daily GM meetings, production reviews, and rapid-response escalations.
• Track operational concerns (shortages, quality issues, delays) and ensure timely follow-up and resolution.
• Maintain documentation of customer requests, direction changes, and action items.
• Build and sustain a professional relationship with GM representatives to support collaboration and trust.
• Provide updates on material status, delivery timing, and sequencing/kitting performance.
• Coordinate cross-functional communication between GM, Universal operations, engineering, and quality teams.
• Assist with KPI reporting, performance reviews, and customer-driven initiatives.
• Support launch activities, engineering changes, and process updates requiring cross-communication.

Skills

Communication

Relationship-building

Material flow knowledge

JIT/JIS

WMS

ERP systems

KPI reporting

Problem-solving

Organization

Time management

Tools

WMS

ERP systems

Microsoft Excel

Job description

Universal Logistics Holdings, Inc. seeks a Liaison at the Lake Orion GM facility to act as the primary communication bridge between Universal Logistics and GM, aligning production needs, priorities, quality expectations, and operational issues.

The role emphasizes maintaining material-flow stability and strong inter-company collaboration. The Liaison will support KPI reporting, participate in daily meetings, and coordinate cross-functional communication among GM, Universal operations,