Production Leader: Retail Ops, Quality & Team Coaching

Red White & Blue Thrift Store; Pittsburgh (Allegheny County); On-site; USD 65,000 - 70,000; Full time

Job summary

Red White & Blue Thrift Store is hiring a Production Manager to oversee the production room, manage the rolling and recycling of merchandise for the sales floor, and work with store leadership to drive productivity and excellent customer service.

The role emphasizes training and supervising Production Supervisors, ensuring quality standards, and maintaining efficient workflows to support sales growth and store profitability.

Responsibilities

• Oversee daily production operations: ensure efficient processing and rolling of merchandise for the sales floor.
• Implement and monitor procedures to maximize productivity, minimize waste, and maintain a consistent workflow.
• Conduct regular quality checks on processed items to ensure they meet company standards and address issues promptly.
• Train, develop, and mentor production supervisors, fostering a culture of continuous improvement and high performance.
• Provide ongoing coaching, feedback, and development opportunities to enhance the skills and capabilities of the production team.
• Conduct regular performance evaluations and manage the performance process fairly and effectively.
• Manage staffing levels to meet business needs and adjust the workforce to production demands.
• Assist with employee scheduling and timekeeping to ensure optimal labor utilization and minimize overtime expenses.
• Manage candidate review in the applicant tracking system, schedule and conduct interviews, and extend verbal offers to selected candidates.
• Facilitate onboarding for new hires, ensuring a smooth transition into their roles.

Job description

Red White & Blue Thrift Store is hiring a Production Manager to oversee the production room, manage the rolling and recycling of merchandise for the sales floor, and work with store leadership to drive productivity and excellent customer service.

The role emphasizes training and supervising Production Supervisors, ensuring quality standards, and maintaining efficient workflows to support sales growth and store profitability.