Production Lead - Specialty

westrockcoffeeexternaljobs; Concord (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

WestRock Coffee is seeking a Packaging Supervisor to lead and coordinate a production team on packaging lines. You will ensure lines run efficiently, coordinate activity with warehouse staff, and release work orders according to the packaging schedule.

The role requires strong analytical and problem-solving abilities, excellent communication, and the capacity to act as a trainer and cover shifts as needed to keep production on track.

Qualifications

• High School Diploma or GED is required.
• Experience in food or beverage industry is a plus.
• Strong analytical and problem-solving skills.

Responsibilities

• Provide leadership and line management to the team, coordinating workloads and ensuring targets and KPI attainment.
• Ensure packaging operators and lines run efficiently; coordinate material movement with expediters and warehouse staff.
• Coordinate release of work orders to packing lines based on schedule and assign labor accordingly.
• Serve as a Qualified Trainer as needed and support shift transitions for smooth personnel changes.
• Field operator questions and involve supervisor for more complex issues; perform admin tasks as assigned.
• Triag e maintenance calls from packaging lines and fill in as supervisor during vacations.

Skills

Analytical thinking

Problem-solving

Communication skills

Training abilities

Team coordination

Shift flexibility

Education

High School Diploma or GED

Tools

Windows Office

Adobe Illustrator

TOPS

JD Edwards

Spec Management Systems

Job description

Provide leadership and line management to the team, coordinating their workloads, providing support to ensure that the team delivers, monitoring any issues, and ensuring production targets, Key Performance Indicators (KPIs), and quality standards are met in order to meet the requirements of the customer.

Job Duties:

• Ensure that Packaging Operators and packaging lines are operating efficiently and effectively.
• Work with Material Expediters and warehouse staff to coordinate the movement of product between the manufacturing and warehousing areas.
• Coordinate the release of work orders to packing lines based on packaging schedule
• Assign labor to packing line based on schedule and employee capabilities
• Serve as a \"Qualified Trainer\" as needed.
• Take active role in shift transition period to ensure smooth and efficient change of personnel.
• Field most of packaging operator questions/issues regarding production. Involve supervisor in issues that are more complicated.
• Perform administrative shift/production tasks as assigned by Supervisor.
• Triage Maintenance calls from packaging lines
• Fill in as Supervisor for vacation coverage
• Perform other duties as assigned.

Qualifications:

• High School Diploma or GED
• Work experience with food or beverage industry a plus
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Strong working knowledge of Windows Office Suite, Adobe Illustrator, TOPS, JD Edwards, and Spec Management Systems.
• Ability to effectively establish working relationships with various Westrock departments / supervisors and management personnel.
• Ability to work weekends and extended hours as needed to support operational needs.
• Ability to operate and become a trainer on packaging equipment
• Ability to resolve minor mechanical issues on packaging lines
• Ability to fill in as packaging operator
• Flexibility to work other shifts or other sites as needed

Equal Opportunity Employer / Vets / Disabled