Production Lead - Concord, NC

S&D Coffee; Concord (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

S&D Coffee in Concord, North Carolina seeks a Production Lead to provide line leadership and hands-on supervision of Packaging Operators. You will coordinate workloads, monitor KPIs, and ensure production targets and quality standards are met to fulfill customer requirements.

Responsibilities include coordinating packaging line releases, aligning labor with schedules, serving as a trainer, handling shift transitions, resolving operator questions, and triaging maintenance calls to keep lines

Qualifications

• High School Diploma or GED is required.
• Strong analytical and problem-solving skills are essential.
• Excellent verbal and written communication skills are required.
• Working knowledge of Windows Office Suite, Adobe Illustrator, TOPS, JD Edwards, and Spec Management Systems is expected.
• Ability to work weekends and extended hours as needed to support operations.

Responsibilities

• Provide leadership and line management to the packaging team, coordinating workloads and monitoring progress.
• Coordinate movement of product between manufacturing and warehousing areas with expediters and warehouse staff.
• Authorize release of work orders to packing lines based on packaging schedule.
• Assign labor to packing lines based on schedule and capabilities.
• Serve as a trainer for packaging equipment and processes as needed.
• Facilitate smooth shift transitions and address operator questions or issues.
• Triage maintenance calls from packaging lines and support supervisor as needed.
• Fill in as Supervisor during vacations and other gaps.
• Perform other duties as assigned.

Skills

Analytical & problem-solving

Verbal & written communication

Team coordination

Packaging equipment training

Shift flexibility

Labor scheduling

Education

High School Diploma or GED

Tools

Windows Office Suite

Adobe Illustrator

TOPS

JD Edwards

Spec Management Systems

Job description

Production Lead

Location

Concord, North Carolina, United States

Provide leadership and line management to the team, coordinating their workloads, providing support to ensure that the team delivers, monitoring any issues, and ensuring production targets, Key Performance Indicators (KPIs), and quality standards are met in order to meet the requirements of the customer.

Job Duties:

• Ensure that Packaging Operators and packaging lines are operating efficiently and effectively.
• Work with Material Expediters and warehouse staff to coordinate the movement of product between the manufacturing and warehousing areas.
• Coordinate the release of work orders to packing lines based on packaging schedule
• Assign labor to packing line based on schedule and employee capabilities
• Serve as a "Qualified Trainer" as needed.
• Take active role in shift transition period to ensure smooth and efficient change of personnel.
• Field most of packaging operator questions/issues regarding production. Involve supervisor in issues that are more complicated.
• Perform administrative shift/production tasks as assigned by Supervisor.
• Triage Maintenance calls from packaging lines
• Fill in as Supervisor for vacation coverage
• Perform other duties as assigned.

Requisition Number

6861

Shift

12 Hour Day

Qualification

• High School Diploma or GED
• Work experience with food or beverage industry a plus
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Strong working knowledge of Windows Office Suite, Adobe Illustrator, TOPS, JD Edwards, and Spec Management Systems.
• Ability to effectively establish working relationships with various Westrock departments / supervisors and management personnel.
• Ability to work weekends and extended hours as needed to support operational needs.
• Ability to operate and become a trainer on packaging equipment
• Ability to resolve minor mechanical issues on packaging lines
• Ability to fill in as packaging operator
• Flexibility to work other shifts or other sites as needed

Equal Opportunity Employer / Vets / Disabled