Production Lead (O'Neal Lane)

Goodwill Industries; Baton Rouge (LA); On-site; USD 18,000 - 25,000; Full time

Job summary

GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA is seeking a Production Lead to guide daily operations, ensure donated goods are prepared for the floor, and maintain a clean, presentable store environment. The role emphasizes safety, teamwork, and reliability in a fast-paced setting.

Responsibilities include achieving production targets, supervising associates, and upholding Goodwill’s mission through professional conduct and community-friendly displays.

Qualifications

• High School diploma or GED.
• Ability to read, write and communicate clearly in English.
• Prior work experience in the service industry preferred.
• Retail training completion required.

Responsibilities

• Reach production goals according to guidelines (minimum 110 garments per hour, with 90% quality).
• Ensure donations are processed and prepared for the floor.
• Serve as a positive role model for employees and trainees.
• Produce donated goods in the backroom and maintain a clean, presentable store environment.
• Maintain safe conditions in the back-room area.
• Keep the store clean and hazard-free by vacuuming, mopping and dusting, including bathrooms.
• Follow personnel and safety policies to ensure compliance by Production Associates.
• Be able to perform the duties of Production Associates.
• Attend regularly scheduled shifts as assigned by the manager for the week.

Education

High School diploma or GED

English reading/writing ability

Retail experience

Job description

Production Lead

Essential Functions: Responsibilities

• 1. Toreachproductiongoalguidelines(minimumof110garmentsperhourwitha minimum quality standard of 90%).
• 2. Toensureproperproductionofdonationsgetprocessedandreadytoputonthestorefloor.
• 3. Toactasapositiverolemodelforemployeesandtraineesinallaspectsofprofessional performance.
• 4. Toproducedonatedgoodsinthebackroomadequately.Tocreateapositivepublic image of Goodwill through a clean store environment, attractive displays and presentable, personable personnel.
• 5. Tomaintainsafeandappropriateconditions intheback-roomarea.
• 6. Tokeepthestorecleanandhazardfreebyvacuuming,moppinganddusting, (including cleaning the bathrooms.)
• 7. Toobservepersonnelandsafetypoliciesandprocedures.ToensurecompliancebyProductionAssociates.
• 8. Tobeableto perform the jobduties ofthe Production Associates.
• 9. Toattendworkontheregularlyscheduledshiftsasassignedbythemanagerfortheweek.

Skills and Abilities

• 1. ToassisttheStoreManagerorProductionManagerinachieving/exceedingproduction goals both monthly and annually and to assist in implementing a contingency plan if goals are not being met.
• 2. Mustbeabletointeractprofessionallyandproductivelywithadiverse arrayofpeople.
• 3. MustbeabletomarketGoodwillandexplainthemissiontothegeneralpublic.
• 4. Mustestablishandmaintaineffectiveworkingrelationshipswith,andamong,store and production personnel while motivating them to their best performance.
• 5. Mustbeabletoworkaflexiblescheduleatshortnotice,includingnightsand weekends, and occasionally, long hours.
• 6. Mustbeabletouserepetitivehandmovementwhenbuttoning,sorting,hangingand zipping garments.
• 7. Mustbeabletoengageinprolongedstanding,walkingandinfrequentbending,stooping, and stretching.
• 8. Mustbeabletofunctioninafast-pacedworkenvironmentwithoccasionalperiodsof high volume.

Requirements

• 1. HighSchooldiplomaorGEDand6monthssupervisoryexperienceoraminimumof 90 days in the service industry.
• 2. Mustbeabletoread,writeandcommunicateclearlyinEnglish.
• 3. Priorworkexperience intheserviceindustrypreferred.
• 4. MustsuccessfullycompleteRetailtraining.

Working Conditions

Frequent physical exertion, frequent movement, conditioned indoor temperatures with occasional exposure to outdoor temperatures and weather conditions. Alternate work schedule may include working at an attended donation center with no prior notice.

GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA is an EEO Employer - M/F/Disability/Protected Veteran Status