Production Lead: Coffee Fulfillment & Ops

Verve Coffee Roasters; Santa Cruz (CA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Healthcare Benefits

30% merchandise discount

Free coffee with every paycheck

Employee Assistance Program

Holiday Pay after 90 days

Eight observed holidays

401k

Job summary

Verve Coffee Roasters in Santa Cruz, CA seeks a Production Supervisor to guide the production team. You will manage packaging, pick & pack, QA, and SQF compliance while ensuring on-time, accurate fulfillment across Wholesale, Ecommerce, and Grocery channels.

The role requires 4+ years in production/logistics, strong leadership, and the ability to coordinate with cross-functional teams. Excellent communication and forklift certification are valued. Join a fast-paced, quality-driven environment.

Qualifications

• 4+ years of experience in production and logistics management.
• Strong leadership and communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in Microsoft Office, Google Suite and production planning software.
• Must have forklift certification or willingness to obtain
• Valid California Driver's License required.
• Bilingual Spanish is a plus.
• Coffee production knowledge is a plus.

Responsibilities

• Oversee order batch fulfillment across Wholesale, Ecommerce, and Grocery.
• Lead Verve Cafe order fulfillment reliably and resolve obstacles.
• Supervise key accounts, ensuring on-time processing.
• Provide leadership, coaching, and talent development.
• Execute daily production plans to meet volume targets.
• Coordinate with Customer Experience for optimal shipping methods.
• Collaborate with RTD Production Manager for documentation.
• Oversee packing slips and shipping docs for all channels.
• Communicate production schedules to Production Leads.
• Lead morning huddles and shift alignments.
• Maintain production scheduling and performance tracking.
• Monitor daily production metrics with listed tools.
• Review wholesale and ecommerce production reports.
• Process daily invoicing in Doss and generate labels.
• Maintain cleanliness and safety in production area.
• Propose process improvements for efficiency.

Skills

Leadership

Multitasking

Communication

Forklift certification

Bilingual Spanish

Production planning software

Tools

Doss

ShipStation

Job description

Verve Coffee Roasters in Santa Cruz, CA seeks a Production Supervisor to guide the production team. You will manage packaging, pick & pack, QA, and SQF compliance while ensuring on-time, accurate fulfillment across Wholesale, Ecommerce, and Grocery channels.

The role requires 4+ years in production/logistics, strong leadership, and the ability to coordinate with cross-functional teams. Excellent communication and forklift certification are valued. Join a fast-paced, quality-driven environment.