Production Flow & Customer Communication Coordinator

Socket.dev; Willingboro Township (NJ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

PTO days

Paid holidays

Disability insurance

Life insurance

401(k) with company matching

Free onsite gym

Job summary

Radwell International LLC, located at 1 Millennium Drive, Willingboro, NJ 08046, is seeking a Production Coordinator to manage repair parts flow and ensure on-time delivery. This role emphasizes strong communication with customers via phone, email, and fax throughout the repair process.

Responsibilities include expediting deliveries, coordinating with technicians, and improving status communications. The position requires 1–3 years of related experience and a high school diploma; it is

Qualifications

• High School Diploma or equivalent required.
• 1–3 years of related experience and/or training.
• Technical or industrial product knowledge a plus.

Responsibilities

• Expedite and communicate delivery dates when missed across production statuses.
• Improve customer communication regarding repair status and delivery expectations.
• Provide customers with options through purchasing, sales, and engineering as needed.
• Support Repair Production Team Leaders and technicians with inventory management.
• Assist with data research for technician performance reviews and metrics.
• Perform other duties as assigned.

Skills

Organizational skills

Time management

Communication skills

Computer proficiency

Multi-tasking

Detail oriented

Problem solving

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Radwell International LLC, located at 1 Millennium Drive, Willingboro, NJ 08046, is seeking a Production Coordinator to manage repair parts flow and ensure on-time delivery. This role emphasizes strong communication with customers via phone, email, and fax throughout the repair process.

Responsibilities include expediting deliveries, coordinating with technicians, and improving status communications. The position requires 1–3 years of related experience and a high school diploma; it is