Production Engineer II (Java, AWS & Production Support) | Four Ways Consulting | Alpharetta, Georgia, USA

Tech Junction Ltd

Alpharetta, Northern (GA, KY)

Hybrid

USD 90,000 - 120,000

Full time

14 days+

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Job summary

Four Ways Consulting is seeking a Production Engineer II to support mission-critical Java applications running on AWS. The role blends production support, SRE, observability, incident management, automation, and performance optimization to ensure highly available enterprise services.

The candidate will monitor, troubleshoot, and optimize enterprise applications in AWS, collaborating with development, DevOps, cloud, and operations teams to improve reliability and efficiency.

Qualifications

Bachelor’s degree in CS/IT/Engineering.
4–5 years in Production Support/SRE/DevOps/Applications Support.
Strong hands-on Java experience with enterprise apps.
Experience with AWS cloud platforms/services.
Strong SQL skills for troubleshooting and data validation.
Experience with AWS CloudWatch monitoring.
Experience using Dynatrace observability.
Knowledge of application monitoring and troubleshooting techniques.
Experience in production environments and incident management processes.
Strong analytical and collaboration skills.

Responsibilities

Provide L1/L2 production support for enterprise Java applications.
Monitor application performance, system health, and infrastructure stability.
Investigate, troubleshoot, and resolve production incidents.
Participate in incident management, escalation handling, and service restoration.
Perform root cause analysis (RCA) and implement preventive solutions.
Monitor AWS and observability platforms for cloud environments.
Analyze logs, metrics, traces, and behavior to identify issues.
Support deployments, releases, and production changes.
Collaborate with development to improve reliability and maintainability.
Automate repetitive operational tasks and monitoring activities.
Optimize system performance, scalability, and availability.
Support CI/CD processes and deployment pipelines.
Maintain runbooks and troubleshooting guides.

Skills

Java

AWS

SQL

Observability

Incident management

CI/CD

Automation

Production Support

SRE

Communication

Education

Bachelor’s Degree in Computer Science/Information Technology/Engineering

Tools

AWS CloudWatch

Dynatrace

Job description

Job Title: Production Engineer II (Java, AWS & Production Support) | Four Ways Consulting | Alpharetta, Georgia, USA

Recruiting Company: Four Ways Consulting

Job Location: Alpharetta, Georgia, USA

Job Type: Long-Term Contract

Work Model: 100% Onsite (5 Days Per Week)

Additional Information

Immediate Joiners Preferred
Experience Required: 4–5 Years
Production Support & Reliability Engineering Focus
Java & AWS Expertise Required
Strong SRE/Operations Mindset Preferred

Position Summary

Four Ways Consulting is seeking a Production Engineer II to support mission-critical Java applications running on AWS cloud infrastructure. This position combines production support, site reliability engineering (SRE), observability, incident management, automation, and performance optimization responsibilities to ensure highly available and reliable enterprise services.

Detailed Job Description

As a Production Engineer II, you will be responsible for monitoring, supporting, troubleshooting, and improving enterprise applications operating within AWS environments. You will work closely with development, DevOps, cloud, and operations teams to ensure system reliability, minimize downtime, and improve operational efficiency.

The role requires strong technical expertise in Java, AWS services, SQL, observability platforms, production support processes, and incident management. You will participate in root cause analysis, automation initiatives, release support, and continuous improvement activities while helping maintain business-critical systems.

Key Responsibilities

Provide L1 and L2 production support for enterprise Java applications.
Monitor application performance, system health, and infrastructure stability.
Investigate, troubleshoot, and resolve production incidents.
Participate in incident management, escalation handling, and service restoration activities.
Perform root cause analysis (RCA) and implement preventive solutions.
Monitor cloud environments using AWS CloudWatch and observability platforms.
Analyze logs, metrics, traces, and application behavior to identify issues proactively.
Support application deployments, releases, and production changes.
Collaborate with development teams to improve application reliability and maintainability.
Automate repetitive operational tasks and monitoring activities.
Optimize system performance, scalability, and availability.
Support CI/CD processes and deployment pipelines.
Maintain operational documentation, runbooks, and troubleshooting guides.

Required Qualifications & Skills

Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related field.
4–5 years of experience in Production Support, Site Reliability Engineering (SRE), DevOps, or Application Support.
Strong hands-on experience with Java-based applications.
Experience working with AWS cloud platforms and services.
Strong SQL skills for troubleshooting, analysis, and data validation.
Experience with AWS CloudWatch monitoring and alerting.
Experience using observability platforms such as Dynatrace.
Knowledge of application monitoring, performance analysis, and troubleshooting techniques.
Experience supporting production environments and critical business services.
Hands-on experience with incident management and problem management processes.
Strong analytical, troubleshooting, and debugging skills.
Experience working within CI/CD environments.
Excellent communication and collaboration skills.