SRE/Production Management Engineer

Ampcus Inc; Plano (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

Ampcus Inc is seeking a Production SRE/Management Engineer to join our Plano, TX team. The role focuses on managing production systems, ensuring stability, scalability and resilience, with emphasis on scripting and cloud technologies.

Responsibilities include automating SDLC workflows, performing troubleshooting, and contributing to secure, reliable application development while collaborating across teams in a diverse, inclusive environment.

Qualifications

• Scripting, automation, and troubleshooting in production systems.
• Experience with cloud-based production environments and monitoring.
• Strong communication for incident management.

Responsibilities

• Manage production systems for stability, scale, and resilience.
• Write secure, maintainable code with limited guidance.
• Collaborate to improve automation across the SDLC toolchain.
• Troubleshoot complex incidents and perform root cause analysis.

Skills

Scripting Shell/PowerShell

AWS CloudWatch/EKS/SQS

Disaster recovery

PL/SQL

SFTP

SSH keys/certificates

Autosys/Control-M

MQ Messaging

Web servers (Apache/Tomcat/IIS)

Incident management communication

Tools

Jenkins

Kafka

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title

SRE/Production Management Engineer

Location(s)

Plano, TX

Job Summary

We are seeking an experienced engineer who is proficient in managing production systems, ensuring their stability, scalability, and resilience. The ideal candidate will have a strong background in scripting, cloud technologies, and system troubleshooting.

Key Responsibilities

• Execute standard software solutions, design, development, and technical troubleshooting.
• Write secure and high-quality code using the syntax of at least one programming language with limited guidance.
• Design, develop, code, and troubleshoot with consideration of upstream and downstream systems and technical implications.
• Apply knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation.
• Apply technical troubleshooting to break down solutions and solve technical problems of basic complexity.
• Gather, analyze, and draw conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development.
• Learn and apply system processes, methodologies, and skills for the development of secure, stable code and systems.
• Contribute to a team culture of diversity, equity, inclusion, and respect.

Required Qualifications

• Scripting knowledge - Shell/PowerShell.
• AWS Knowledge - CloudWatch, EKS, SQS.
• Resiliency - Experience in Sustained Resiliency and Disaster recovery activities.
• PL/SQL knowledge - Proficient in writing DDL, DML statements for troubleshooting application issues and data analysis.
• SFTP - Knowledge about SFTP protocol.
• Certificates - Understanding of SSH keys and certificates.
• Scheduling tools - Knowledge of scheduling tools like Autosys or Control-M.
• MQ Messaging - Good understanding of MQ messaging.
• Web Servers - Understanding of web servers like Apache / Tomcat and IIS on Windows.
• Communication - Strong communication skills for incident management.

Preferred Qualifications, Capabilities, and Skills

• Experience with AWS.
• Python programming skills.
• AWS - Terraform.
• Kafka messaging - Understanding of how Kafka messaging works.
• Jules / Jenkins / CICD.
• SLI and SLO management.
• SRE mindset with a willingness to utilize AI in production support.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.