Production-Driven CSR: Orders & Scheduling

Walsworth; Marceline (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

None

Job summary

Walsworth in Marceline, MO seeks a Customer Service Representative I to serve as the primary contact for external and internal customers. You will expedite jobs through production, review specifications, and coordinate with Scheduling and Manufacturing to ensure timely deliveries.

You will handle proofs, prepress communication, and documentation, while maintaining accuracy and strong customer service. This role requires multitasking and proficiency with MS Word/Excel.

Qualifications

• Minimum high school diploma or equivalent with at least 1 year in customer service.
• Experience using AS400 and MS Office applications is preferred.
• Strong organizational and communication skills are essential.

Responsibilities

• Receive orders, review specifications, and enter jobs into production system.
• Coordinate with Scheduling and Manufacturing to ensure timely deliveries.
• Prepare and send proofs to customers and log feedback in systems.
• Provide exceptional service to maintain and grow assigned accounts.

Skills

Customer Service

Multitasking

Team Collaboration

MS Office

Attention to Detail

Education

High School Diploma or equivalent

Tools

AS400

Job description

Walsworth in Marceline, MO seeks a Customer Service Representative I to serve as the primary contact for external and internal customers. You will expedite jobs through production, review specifications, and coordinate with Scheduling and Manufacturing to ensure timely deliveries.

You will handle proofs, prepress communication, and documentation, while maintaining accuracy and strong customer service. This role requires multitasking and proficiency with MS Word/Excel.