Production & Donations Associate

Goodwill San Antonio; Lytle (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

Goodwill San Antonio is seeking staff to provide outstanding donor and customer service at donation stations, including greeting donors, issuing receipts and sorting donated items. The role involves lifting, moving goods, restocking supplies and maintaining clean, safe work areas.

This position supports a mission-driven nonprofit with opportunities for personal and professional growth in a diverse team. The job is full-time in a retail setting with varied shifts, including days, weekends and

Qualifications

• Minimum 6 months to 1 year experience in retail customer service environment.
• Ability to bend, lift and move continuously through the day.
• Two-person lifting of some heavy objects may be required.
• Good verbal communication skills and ability to work as a team.
• Must be able to meet the physical requirements of the position.

Responsibilities

• Provide exceptional customer service to donors and customers at the donation station.
• Greet and accept donations and issue donor receipts in a friendly manner.
• Load, unload and move donated goods using a hand truck onto pallets or shelves.
• Restock supplies and assist team members with materials.
• Sort, price and place items on shelves per guidelines.
• Keep aisles and work areas clean and free from debris; report hazards.
• Maintain housekeeping standards and comply with loss prevention procedures.
• Demonstrate reliable attendance and punctuality.
• Assist in safeguarding people and property, reporting unethical behavior.
• Support a positive, professional environment and excellent service.

Skills

Customer service

Communication

Teamwork

Job description

Goodwill San Antonio is seeking staff to provide outstanding donor and customer service at donation stations, including greeting donors, issuing receipts and sorting donated items. The role involves lifting, moving goods, restocking supplies and maintaining clean, safe work areas.

This position supports a mission-driven nonprofit with opportunities for personal and professional growth in a diverse team. The job is full-time in a retail setting with varied shifts, including days, weekends and