Impactful Production Associate - Donated Goods

Goodwill San Antonio; San Antonio (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

Goodwill San Antonio is hiring a Production Associate to support donation processing and retail operations at Bulverde/San Antonio, TX. You will load, sort, and price donated items, assist customers and donors, and participate in everyday warehouse and sales activities.

The role requires physical work, reliable attendance, and the ability to work in a team across day, night, weekends, and holidays. Growth programs and benefits accompany the position in a dynamic nonprofit setting.

Qualifications

• Retail customer service experience preferred.
• Ability to work in a team and communicate clearly.
• Physical ability to lift items and stand for long periods.

Responsibilities

• Provide exceptional customer service to donors and customers by greeting and accepting donations at the donation station and issuing donor receipts.
• Load, unload and move donated goods with a hand truck onto or from pallets, racks or shelves to maintain workflow.
• Supply teammates with materials and restock supplies as needed.
• Sort and price donated items, garments and hard lines with limited supervision and record production levels.
• Keep aisles clean, remove obstructions, and keep work areas organized; report hazards to supervisors.
• Maintain good housekeeping standards and adhere to safety and loss prevention procedures.
• Maintain regular attendance and punctuality; comply with policies.
• Provide friendly, positive service and respond to questions from donors and customers.
• Assist in safeguarding team members and property; report any theft or unethical behavior to a supervisor.

Skills

Retail customer service

Job description

Goodwill San Antonio is hiring a Production Associate to support donation processing and retail operations at Bulverde/San Antonio, TX. You will load, sort, and price donated items, assist customers and donors, and participate in everyday warehouse and sales activities.

The role requires physical work, reliable attendance, and the ability to work in a team across day, night, weekends, and holidays. Growth programs and benefits accompany the position in a dynamic nonprofit setting.