Production Coordinator for Floor Coverings International

Floor Coverings International; Hutto (TX); Vor Ort; USD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

Floor Coverings International® of Northeast Austin, serving Hutto, TX, is seeking a Production Manager to oversee flooring projects from sale to install, final payment, and follow-up. You’ll coordinate customers, installers, materials, schedules, and budgets to deliver quality workmanship and a positive customer experience.

The ideal candidate will have strong project coordination, superb organization, clear communication, and the ability to manage relationships with customers and installers.

Qualifikationen

• Experience coordinating projects, crews, or field operations in flooring, construction, remodeling, or a related home-service business.
• Strong organization and follow-through across multiple projects.
• Clear communication and practical problem-solving skills.
• Ability to manage customer concerns and installer relationships professionally.
• Comfort reviewing scopes, tracking costs, and using scheduling software, email, and basic spreadsheets.
• Ability to work independently and recognize when an issue requires owner approval.
• Valid driver’s license and ability to meet company vehicle insurance requirements.

Aufgaben

• Review sold projects with the sales team to confirm scope, materials, labor budgets, timelines, and customer expectations.
• Conduct site visits as needed and coordinate verification of installation requirements, including subfloor preparation, moisture testing, and acclimation.
• Order materials, track deliveries, and resolve shortages or damage.
• Schedule installations based on customer needs, material availability, site readiness, and crew capacity.
• Serve as the customer’s primary contact throughout installation.
• Explain preparation requirements, schedules, and what to expect.
• Provide daily updates during active installations and communicate changes promptly.
• Address concerns professionally and follow through on solutions.
• Obtain required written approvals for scope and price changes before additional work begins.
• Confirm each crew’s scope, compensation, schedule, and quality expectations before work starts.
• Visit jobs to monitor progress, workmanship, property protection, and cleanliness.
• Coordinate corrective work and hold installation partners accountable for agreed results.
• Build a dependable installer network based on quality, reliability, professionalism, and fair pricing.
• Track project costs against budgets and flag potential overruns early.
• Maintain accurate schedules, notes, photos, change orders, and invoices.
• Coordinate returns, credits, and material claims.
• Conduct final walkthroughs, resolve remaining work, and collect payment according to customer agreements.
• Complete timely job-cost reviews and post-installation follow-up.
• Review project performance and open issues with the owner weekly.

Kenntnisse

Project coordination

Organization

Communication

Customer relationships

Independent work

Driver's license

Flooring knowledge

Subcontractor management

Tools

Scheduling software

Email

Spreadsheets

Jobbeschreibung

Benefits:

• Bonus based on performance


• Competitive salary


• Employee discounts


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

PRODUCTION MANAGER – FLOORING INSTALLATION

Floor Coverings International® of Northeast Austin
Location: Hutto, TX, with local travel to customer homes
Full-time | Reports to Franchise Owner
Compensation: $60,000 - 80,000 (depending upon experience and connections into local area)

ABOUT THE ROLE

We’re a locally owned flooring franchise backed by a national brand, bringing flooring samples and personalized service directly to customers’ homes. We’re hiring a Production Manager to oversee sold projects from sales handoff through installation, final payment, and follow-up. You’ll coordinate customers, installers, materials, schedules, and budgets to deliver quality work and a positive customer experience.

KEY RESPONSIBILITIES

Project Planning and Scheduling

• Review sold projects with the sales team to confirm scope, materials, labor budgets, timelines, and customer expectations.


• Conduct site visits as needed and coordinate verification of installation requirements, including subfloor preparation, moisture testing, and acclimation.


• Order materials, track deliveries, and resolve shortages or damage.


• Schedule installations based on customer needs, material availability, site readiness, and crew capacity.

Customer Communication

• Serve as the customer’s primary contact throughout installation.


• Explain preparation requirements, schedules, and what to expect.


• Provide daily updates during active installations and communicate changes promptly.


• Address concerns professionally and follow through on solutions.


• Obtain required written approvals for scope and price changes before additional work begins.

Installer Coordination and Quality

• Confirm each crew’s scope, compensation, schedule, and quality expectations before work starts.


• Visit jobs to monitor progress, workmanship, property protection, and cleanliness.


• Coordinate corrective work and hold installation partners accountable for agreed results.


• Build a dependable installer network based on quality, reliability, professionalism, and fair pricing.

Costs and Project Completion

• Track project costs against budgets and flag potential overruns early.


• Maintain accurate schedules, notes, photos, change orders, and invoices.


• Coordinate returns, credits, and material claims.


• Conduct final walkthroughs, resolve remaining work, and collect payment according to customer agreements.


• Complete timely job-cost reviews and post-installation follow-up.


• Review project performance and open issues with the owner weekly.

QUALIFICATIONS

• Experience coordinating projects, crews, or field operations in flooring, construction, remodeling, or a related home-service business.


• Strong organization and follow-through across multiple projects.


• Clear communication and practical problem-solving skills.


• Ability to manage customer concerns and installer relationships professionally.


• Comfort reviewing scopes, tracking costs, and using scheduling software, email, and basic spreadsheets.


• Ability to work independently and recognize when an issue requires owner approval.


• Valid driver’s license and ability to meet company vehicle insurance requirements.

Preferred: Two or more years of relevant experience, flooring installation knowledge, and experience with subcontractors, job costing, and

Flexible work from home options available.