Office Coordinator Production

SERVPRO of Weston/West Davie; United States; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Dental insurance

Free uniforms

Paid time off

Training & development

Vision insurance

Job summary

SERVPRO of Weston/West Davie is seeking an experienced Production Coordinator for a role focused on the administration of production projects. The candidate will ensure accurate job documentation and will be pivotal in communication with internal and external parties.

This position demands excellent organizational skills and the ability to manage multiple tasks in a fast-paced environment. Preference will be given to those with existing Servpro experience. The company offers a supportive work environment with various benefits including dental and vision insurance.

Qualifications

• 3+ years of administrative or office-related experience in the restoration industry, specifically with Servpro.
• Outstanding written and verbal communication skills.
• Ability to maintain accuracy while multitasking.

Responsibilities

• Ensure all job documentation meets required KPIs.
• Monitor insurance carrier requirements through documentation.
• Collaborate with Project Managers for accurate documentation.

Skills

Microsoft Office proficiency

Customer service skills

Organizational skills

Bilingual English/Spanish

Job description

Benefits

• Dental insurance
• Free uniforms
• Paid time off
• Training & development
• Vision insurance

Servpro of Weston/West Davie is hiring an experienced Production Coordinator with administrative experience in the restoration industry, with preference given to those who have worked at SERVPRO in similar roles. This is a position of high visibility in an established company. The Production Coordinator will be the main point of contact for the administration of production projects by maintaining project timelines and ensuring all job file documentation is complete and accurate. The position requires extreme attention to detail, the ability to effectively communicate internally and externally, and the ability to multi‑task in a fast paced emergency service environment.

Key Responsibilities

• Ensure all job documentation is meeting required KPM's
• Complete and review job file documentation and ensure accuracy of all associated documents
• Responsible for clear and efficient project communication verbally and in writing, internally and externally
• Monitor and ensure insurance carrier requirements are followed throughout the project via documentation
• Daily project oversight to include monitoring job statuses, audits, and work‑in‑progress
• Review and validate all job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Review complete job files for accuracy and compliance
• Collaborate and assist with other departments, as needed

Position Requirements

• INTERMEDIATE TO ADVANCED PROFICIENCY WITH MICROSOFT OFFICE AND OUTLOOK A MUST!
• 3+ years of administrative or office related experience in the restoration industry, specifically Servpro experience
• Ability to quickly learn proprietary software
• Ability to be polite, confident, and provide excellent customer service verbally and in writing
• Outstanding written and verbal communication skills
• Maintain excellent organizational skills with the ability to multitask, while maintaining accuracy
• Bilingual English/Spanish a plus

Skills/Physical Demands/Competencies

This is a sedentary role in a fast‑paced office environment. Ability to complete a background check subject to applicable law. We are a drug‑free work environment.