Production Control Admin Specialist

Dexterra Group; Des Moines (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

CMI Management LLC is seeking a Production Control Clerk to serve at the Des Moines, IA site as the central point of contact for the CMI team, tenants, and the customer. You will oversee work orders, PM schedules, data accuracy in our database, and facilitate service requests with meticulous record-keeping.

Responsibilities include monitoring a shared inbox and phone lines, managing non-consumable inventory, and generating reports.

Qualifications

• High School diploma; Bachelors degree preferred
• At least 3 years of strong administrative support experience in a high demanding environment
• Proficiency in NCMMS and/or Maximo is required
• Must be able to pass government background check
• Great customer service skills with a friendly and professional demeanor
• Must be proactive and organized
• Effective written and spoken communication
• Ability to work in a fast-paced environment

Responsibilities

• Act as a central point of contact for the CMI team, tenants, and the customer.
• Oversee the tracking and documentation of work orders, preventive maintenance schedules, project progress and accuracy of data within the customer database system.
• Facilitate the processing of service requests, maintaining records, and generating reports as needed
• Monitor the centralized email inbox and toll-free phone line.
• Manage, disburse, track, maintain, report on various non-consumable physical inventory items such as: access control keys, HDMI cables, microphones, laser pointers and power cords.
• Track use and warranties for physical inventory.
• Inform customer of any required maintenance or repairs required to ensure continual availability to customer personnel
• Other functions may include, but are not limited to: CMMS operations, data management and reporting, parking pass assignment and distribution, conference room scheduling, electronic filing, data analysis, writing correspondence and other administrative functions as assigned by the customer.

Skills

Administrative support

Customer service

Proactive and organized

Written and spoken communication

Education

High School diploma

Bachelor's degree preferred

Tools

NCMMS/Maximo

Job description

CMI Management LLC is seeking a Production Control Clerk to serve at the Des Moines, IA site as the central point of contact for the CMI team, tenants, and the customer. You will oversee work orders, PM schedules, data accuracy in our database, and facilitate service requests with meticulous record-keeping.

Responsibilities include monitoring a shared inbox and phone lines, managing non-consumable inventory, and generating reports.