Administrative Assistant (CMMS exp)

Dexterra; Des Moines (IA); On-site; USD 38,000 - 48,000; Full time

Job summary

CMI Management LLC, now part of the Dexterra Group, seeks a Production Control Clerk to support the Des Moines site. You will handle service requests, track work orders, and maintain documentation.

Ideal candidates have a high school diploma, 3+ years of admin experience, and proficiency in NCMMS or Maximo; background checks are required. The role offers a fast-paced environment with opportunities to contribute to efficient facility operations.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• Minimum 3 years of strong administrative support experience.
• Proficiency with NCMMS and/or Maximo is required.
• Able to pass government background check.
• Excellent customer service and communication skills.
• Organized and proactive in a fast-paced environment.

Responsibilities

• Serve as central contact for the team, tenants, and customer.
• Track and document work orders and PM schedules; ensure data accuracy.
• Process service requests; maintain records and generate reports.
• Monitor email inbox and toll-free line for requests.
• Manage inventory items; track warranties and usage.
• Inform customer of required maintenance to ensure uptime.
• Support CMMS operations, data mgmt and scheduling tasks.

Education

High School diploma

Bachelor's degree preferred

Tools

NCMMS

Maximo

Job description

CMI is now a part of the Dexterra Group!

CMI Management LLC is headquartered in Alexandria, VA and is a proven provider of efficient business, technology and facilities management solutions designed to help government and commercial clients reduce operational costs, operate at optimum performance and access the information needed for daily and long-term productivity. CMI has been in business for over 30 years and is well established in the federal contracting arena. Please visit www.cmimgmt.com to learn more about our company!

The Production Control Clerk is the central point of contact for service requests and performs administrative functions at CMI's customer site located in Des Moines, IA.

Key Job Functions

• Act as a central point of contact for the CMI team, tenants, and the customer.
• Oversee the tracking and documentation of work orders, preventive maintenance schedules, project progress and accuracy of data within the customer database system.
• Facilitate the processing of service requests, maintaining records, and generating reports as needed
• Monitor the centralized email inbox and toll-free phone line.
• Manage, disburse, track, maintain, report on various non-consumable physical inventory items such as: access control keys, HDMI cables, microphones, laser pointers and power cords.
• Track use and warranties for physical inventory.
• Inform customer of any required maintenance or repairs required to ensure continual availability to customer personnel
• Other functions may include, but are not limited to: CMMS operations, data management and reporting, parking pass assignment and distribution, conference room scheduling, electronic filing, data analysis, writing correspondence and other administrative functions as assigned by the customer.

• High School diploma; Bachelors degree preferred
• At least (3) years of strong administrative support experience within a high demanding environment with multiple stakeholders.
• Proficiency in the use of the National Computerized Maintenance Management System (NCMMS) and/or Maximo is required
• Must be able to pass government background check
• Great customer service skills with a friendly and professional demeanor
• Must be proactive and organized
• Effective written and spoken communication
• Ability to work in a fast-paced environment

COMPETENCIES FOR SUCCESS

• Teamwork
• Results orientation/operational excellence
• Holding self and other accountable
• Operational business thinking

All your information will be kept confidential according to EEO guidelines.

CMI is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.