Product Technology Manager: Fire Sprinkler Systems

Reliable Safety and Flow Corporation; Greenville (SC); On-site; USD 90,000 - 130,000; Full time

Job summary

Reliable Safety and Flow Corporation is seeking a Product Technology Manager based in Liberty, SC. You will educate customers, specify engineers, end users, and coworkers in the proper use of Reliable products, and support PDE, PMO, and Sales teams.

You will answer technical questions, provide trainings, develop documentation, and present at industry events. Frequent travel up to 50% and hands-on design experience with fire sprinkler systems are required.

Qualifications

• Associates degree in fire protection, mechanical technology or equivalent experience.
• 5+ years in fire sprinkler system design and installation.

Responsibilities

• Answer technical questions on Reliable products by telephone and email.
• Perform technical training for Reliable personnel
• Assist with creation and maintenance of technical documentation
• Meet with customers, specifying engineers, and end users to discuss use, features, and benefits of Reliable products
• Provide technical presentations to industry associations, customers, specifying engineers, and end users
• Plan, develop, and execute hands-on and classroom training for sprinkler system designers and fitters
• Provide input on new products and product improvements
• Troubleshoot Reliable products
• Represent Reliable at industry events (AFSA, NFPA, NFSA, SFPE, etc.)
• Directly support sales force as necessary

Skills

Complex technical problem solving

Attention to detail

Customer service & collaboration

Team and independent work

Written & verbal communication

Fire sprinkler systems knowledge

Microsoft Office

AutoCAD

Education

Associate degree in fire protection or mechanical technology

Tools

AutoCAD

Microsoft Office

Job description

Reliable Safety and Flow Corporation is seeking a Product Technology Manager based in Liberty, SC. You will educate customers, specify engineers, end users, and coworkers in the proper use of Reliable products, and support PDE, PMO, and Sales teams.

You will answer technical questions, provide trainings, develop documentation, and present at industry events. Frequent travel up to 50% and hands-on design experience with fire sprinkler systems are required.