Product Support Technician Rototilt Inc

Rototilt Group AB; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Specialized tools and equipment

Competitive compensation package

Health benefits program

Ongoing technical and parts support

Job summary

Rototilt Group AB is seeking a motivated Product Support Technician to support its dealer network across the United States. This role involves providing technical support, performing installations, and troubleshooting electrical and hydraulic systems on heavy equipment.

The ideal candidate has 2–5 years of experience, strong communication skills, and is comfortable using digital tools. Competitive compensation and a company vehicle are part of the offered benefits.

Qualifications

• 2–5 years of experience servicing mobile or heavy equipment.
• Ability to read and interpret schematics.
• Valid passport required.

Responsibilities

• Provide technical support and installation training to dealers and customers.
• Perform both shop‑based and field installations.
• Troubleshoot electrical and hydraulic systems on heavy equipment.
• Create detailed service reports and maintain accurate documentation.
• Travel across the United States to support customers and dealer partners.

Skills

Electrical systems knowledge

Hydraulic systems knowledge

Troubleshooting skills

Communication skills

Problem-solving skills

Tools

Digital tools

Programming systems

Job description

Join Our Team at Rototilt

Rototilt Corp. is the U.S. supplier of industry-leading tiltrotators and excavator attachment solutions engineered and manufactured in Sweden and trusted worldwide. We are one of the global leaders in the tiltrotator product segment, with a clear vision: Rototilt on every excavator.

As we continue to grow, we are now looking for a motivated and hands‑on Product Support Technician to support our growing dealer network across the United States.

About the Role

As a Product Support Technician, you play a key role in ensuring that our products perform at the highest level in real‑world conditions. You will work both in the field and in the shop, supporting dealers and customers with installations, troubleshooting, and technical expertise.

This is a dynamic role where no two days are the same — combining technical work, customer interaction, and travel across the U.S.

What You’ll Do

• Provide technical support and installation training to dealers and customers
• Perform both shop‑based and field installations
• Troubleshoot electrical and hydraulic systems on heavy equipment
• Read and interpret schematics to diagnose and resolve technical issues
• Support commissioning and optimize product performance in the field
• Create detailed service reports and maintain accurate documentation
• Travel across the United States to support customers and dealer partners
• Work closely with internal technical teams to deliver industry‑leading support
• Build strong relationships through excellent communication and service

What We’re Looking For

• 2–5 years of experience servicing mobile or heavy equipment
• Strong knowledge of electrical and hydraulic systems
• Ability to read and interpret schematics
• Comfortable using digital tools and programming systems
• Organized, self‑motivated, and highly responsive to customer needs
• Strong communication and problem‑solving skills
• Ability to travel extensively and manage a flexible schedule
• Valid passport required

Who You Are

You are a hands‑on and solutions‑oriented team player who enjoys working with advanced technology in real‑world environments. You take ownership of your work, adapt quickly, and are motivated by solving technical challenges and supporting customers.

You thrive in a collaborative environment and contribute to continuous improvement — both in the field and within the organization.

What Rototilt Offers

• Company vehicle
• Specialized tools and equipment
• Laptop and mobile phone
• Competitive compensation package
• Health benefits program
• Factory and field training
• Ongoing technical and parts support
• Opportunities to grow within a global and expanding company

Why Join Rototilt?

At Rototilt, you’re not just joining a company — you’re joining a team driven by innovation, passion, and a shared ambition to shape the future of excavation.

We combine Swedish engineering excellence with a strong local presence in North America, offering you the opportunity to work with cutting‑edge products while making a real impact for our customers.

Apply Today

Apply today or reach out to us for more information. Selection and interviews are conducted on an ongoing basis, so we encourage you to submit your application as soon as possible.